Senior Data Center Infrastructure Engineer

AlixPartners • Detroit, MI

109d • Hybrid

About The Position

At AlixPartners, we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communities they serve. By understanding, respecting, and honoring the needs of our employees, clients, and communities, AlixPartners actively promotes an inclusive environment. We strongly believe in the value that diversity brings to our experiences and are committed to the perpetual enhancements of initiatives, policies, and practices. We hold ourselves accountable by providing the space for authenticity, growth, and equity for everyone. AlixPartners has embraced a hybrid work model to provide flexibility and support our employees' work-life integration. Our hybrid model combines a mix of in-person at an AlixPartners office on Tuesday, Wednesday, and Thursday, with remote working options for Monday and Friday.

Requirements

• Minimum three (3) years of experience with Microsoft Windows, Windows Server OS.
• Minimum three (3) years of experience including supporting a multi-site Windows Active Directory Environment.
• Experience with VMware ESXi and related technologies.
• Knowledge of general enterprise IT principles and practices, including experience with both hardware and software architectures.
• Familiar with M365 platform.
• Knowledge of Microsoft System Center Suite (SCOM, SCORCH, SCEM).
• Experience with Monitoring and alerting systems.
• Knowledge of PowerShell Scripting and application packaging is a plus.
• Proven analytical and problem-solving skills with the ability to quickly research new platforms and issues.
• Collaborative style and customer-service mindset with the ability to interact professionally with a diverse group of people at all levels.
• Excellent organization and time management skills with the ability to prioritize tasks and adapt to changing circumstances.
• Independent, adaptive worker with a sense of urgency in a complex and changing working environment.
• Effective written and verbal communication skills in English.
• Experience in a 24x7x365 service delivery model supporting mission-critical business operations.

Nice To Haves

• Knowledge of PowerShell Scripting and application packaging.

Responsibilities

• Support the AlixPartners Server environment as a key member of the IT Infrastructure Operations team.
• Perform daily systems management and tuning, including maintenance and trend analysis of the data center infrastructure.
• Provide day-to-day technical, administrative, and functional support for AlixPartners infrastructure systems.
• Participate in the maintenance and support of performance monitoring platforms and tools.
• Act as a point of contact with global power footprint for all offices and datacenters.
• Support Microsoft 365 services including Exchange Online, Teams, Intune, SharePoint, and OneDrive.
• Conduct compliance maintenance patching for Windows Operating Systems and 3rd party applications.
• Support a multi-site Windows Active Directory Environment.
• Conduct routine hardware and software audits of all supported systems to ensure compliance with established standards, policies, procedures, and requirements.
• Run automation tasks and scripting modifications.
• Acquire knowledge of the various 3rd party packaged software applications and custom solutions used to provide system monitoring, management, and reporting within the AlixPartners environment.
• Ensure stable implementation and support of enterprise servers, as well as VMware ESXi environments.
• Participate in the creation (or modification) of documentation activities related to system configuration, policies, and procedures.
• Additional responsibilities as identified.

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Disability insurance
• 401K
• Tuition reimbursement
• Identity theft protection
• Mental wellness support
• Generous paid leave policy including vacation/personal time starting at 7.34 hours per pay period
• Sick time up to 80 hours annually
• Parental leave
• Twelve holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees