Senior Data Center Facilities Engineer (Night Shift)

Visa • Highlands Ranch, CO

4h • Onsite

About The Position

Data Center Critical Infrastructure Operations designs, operates, and maintains highly reliable data center infrastructure to support Visa’s global processing needs, with a focus on maximum availability, operational excellence, and cost efficiency
We are seeking a Senior Data Center Facilities Engineer to join Visa’s Data Center Critical Infrastructure Operations team. In this role you will be responsible for:

Requirements

• 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience.
• Masters graduates must have 2+ years of relevant work experience to qualify.

Nice To Haves

• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• High school diploma or equivalent technical certifications or coursework related to data center operations are a plus
• Relevant industry experience with mechanical, electrical systems, and controls, etc. Ability to quickly learn such systems, utilizing operations manuals and similar documentation.
• Vast knowledge in SAML, LDAP, APIs, SNMP, BMS, & IP Networks
• Worked with ITIL, key controls, and SNOW CMDB
• Key components of Foreseer
• Proficiency with Microsoft Suite Word, Excel, PowerPoint, Outlook, Teams, etc.
• Ability to become proficient in other software.
• Demonstrated desire to continuously learn.
• Must be detail oriented with the ability to maintain a strong focus on attention to detail.
• Demonstrate excellent written and verbal communication skills.
• Developed problem-solving and analytical abilities.
• Self-motivated and possess the ability to motivate others.
• Ability to maintain a professional attitude and work well under pressure

Responsibilities

• Routine Equipment Maintenance
• Collaborate with vendors to support preventive maintenance activities, including tasks such as equipment testing, cleaning, and inspection.
• Ensure that preventive maintenance tasks are executed according to established schedules and guidelines to minimize downtime and extend equipment lifespan.
• Monitoring and Alert Response
• Monitor data center environmental conditions and infrastructure health—including temperature, humidity, power, and equipment status—using monitoring tools, dashboards, and daily site walkthroughs.
• Respond promptly to alarms and alerts by following established procedures to investigate, remediate, or escalate issues as needed.
• Collaborate closely with senior engineers and technicians to troubleshoot and resolve incidents, assist with root cause analysis, and document findings and resolutions.
• Provide operational support during critical incidents and participate in on-call rotations to ensure 24×7 coverage
• Inventory Management and Documentation
• Assist in managing inventory levels, tracking stock levels, and initiating procurement of replacement parts or equipment when required.
• Contribute to the maintenance of comprehensive documentation on equipment configurations for future reference.
• Adherence to Compliance and Safety
• Strictly adhere to established data center procedures and guidelines to maintain compliance with industry standards, security protocols, and safety regulations.
• Promote a safety-conscious culture, emphasizing proper equipment handling and safety procedures within the data center.
• Incident Response
• Document incidents comprehensively, analyzing root causes and implementing measures to prevent future occurrences.
• Communicate effectively with stakeholders during and after incidents to provide updates and assurance.

Benefits

• Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level