Senior Data Analytics Manager

Chewy • Bellevue, WA

7h

About The Position

Chewy is seeking a Senior Data Analytics Manager to join our dynamic Retail Analytics team in Bellevue, WA, supporting Chewy+, Chewy’s membership program. In this high-impact Individual Contributor role, you will lead analytics strategy and insights to drive member acquisition, engagement, retention, and long-term customer value. You will partner closely with Product, Marketing, Finance, and Technology teams to ensure Chewy+ decisions are grounded in rigorous, data-driven insights.
The ideal candidate combines analytical depth with strong business acumen—able to navigate ambiguity, uncover opportunities, and deliver clear, data-driven narratives. This role requires a hands-on leader who can design robust datasets, lead complex analyses, and turn insights into measurable outcomes that fuel Chewy’s growth.

Requirements

• Bachelor’s degree in Analytics, Statistics, Economics, Mathematics, Computer Science, or a related field (Master’s preferred).
• 6+ years of experience in analytics, business intelligence, or data science, preferably in e-commerce, subscription, or loyalty programs.
• Advanced SQL skills and experience working with large, complex datasets.
• Strong experience with Python or R and data visualization tools such as Tableau or Power BI.
• Experience with customer lifecycle metrics, cohort analysis, and CLV modeling.
• Strong analytical thinking with the ability to translate insights into clear business recommendations.
• Excellent communication skills and ability to influence senior stakeholders.
• Ability to thrive in ambiguous environments and structure open-ended problems.

Responsibilities

• Develop and own analytical frameworks to measure Chewy+ member acquisition, activation, engagement, retention, churn, and lifetime value.
• Define and track core Chewy+ KPIs, including cohort performance, incremental value, cannibalization, and ROI.
• Lead deep-dive analyses on member behavior, purchase frequency, basket composition, and cross-category lift.
• Design and evaluate A/B tests and quasi-experiments to inform Chewy+ pricing, benefits, and promotional strategies.
• Partner with Data Science to develop models that assess the incrementality of the product.
• Ensure consistent metric definitions, data quality, and governance across Chewy+ reporting.
• Collaborate with Finance on Chewy+ P&L, unit economics, and long-term value modeling.
• Work closely with Data Engineering and BI teams to enable reliable, well-modeled loyalty datasets.

Benefits

• this position is eligible for 401k and a new hire and annual equity grant.
• We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident.
• We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
• Exempt salary team members have unlimited PTO, subject to manager approval.
• Team members will receive six paid holidays per year.
• Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees