Senior Data Analyst
About The Position
We’re hiring a Senior Data Analyst to join our Data Engineering team within Customer Engineering. You’ll be the connective tissue between our data infrastructure and the people who need insights—from internal stakeholders making business decisions to customers using analytics directly within the Healthie platform. You’ll work alongside our analytics engineer to shape how data is surfaced and acted on. A major part of this role involves building customer-facing analytics products: semi-customizable reports and embedded dashboards within our no-code BI tool, plus self-serve reporting and data exports. As Healthie’s first dedicated data analyst, you’ll define what great analytics looks like here.
Requirements
- 5+ years of experience in a data analyst or product analyst role, ideally in high-growth SaaS or platform environments
- Expert-level SQL—complex joins, window functions, CTEs, and query optimization at scale
- Strong experience with BI and visualization tools (Metabase preferred; Looker, Tableau, or similar also work!)
- Experience building customer-facing or externally-consumed analytics products (embedded dashboards, self-serve reporting)
- You think in metrics frameworks, not just ad hoc queries—you’ve defined KPIs and built the systems to track them
- Proven ability to manage competing stakeholder priorities, scope analytical requests, and communicate tradeoffs clearly
- Experience establishing or contributing to data governance—metric definitions, data dictionaries, and quality standards
- Strong communicator who translates data into business narratives for executive, product, and GTM audiences
- Mission-driven, passionate about healthcare, and motivated to build analytics that improve how care is delivered
Nice To Haves
- Snowflake, dbt, Python, GraphQL familiarity, or experience with healthcare data and HIPAA-compliant environments
Responsibilities
- Design and build semi-customizable reports and embedded dashboards in Healthie’s no-code BI tool that customers can configure and explore independently
- Expand self-serve reporting and data export capabilities for customers
- Define and maintain Healthie’s core metrics framework for our top level business metrics—product usage, engagement, retention, ARR, churn, and expansion
- Conduct deep-dive analyses that answer strategic questions: what drives retention, where users drop off, which features correlate with expansion revenue
- Translate complex data into clear, actionable narratives for technical and non-technical stakeholders
- Partner cross-functionally with Product, Finance, RevOps, and Engineering to embed data into how we plan and prioritize
- Own stakeholder management across competing priorities—proactively scope requests, set expectations, and ensure the highest-impact work gets done first
- Establish data governance practices: define trusted metric definitions, document data sources, and champion data quality standards across the organization
Benefits
- equity & company bonus
- benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
