Wolters Kluwer-posted 4 months ago
Full-time • Senior
Hybrid • Coppell, TX
Publishing Industries

As a Senior CX/UX Designer, you will take on a more influential role in driving the design process. You will work on complex user flows, high-fidelity prototypes, and lead user research initiatives. This role requires a deep understanding of user-centered design principles and the ability to collaborate across teams to deliver exceptional user experiences. Work Arrangement Hybrid: Eight days a month we come together in the closest office within 50 miles to experience the value of connecting with colleagues. You will report to the Lead CX/UX Designer and work under the leadership of the Manager, CX/UX Design. This role is a part of DXG | UX/CX COE - Wolters Kluwer U.S., Inc.

  • Lead the design of user flows, wireframes, and high-fidelity prototypes for complex projects.
  • Facilitate discovery and research activities to gain a better understanding of our user's pain points.
  • Develop and uphold design systems and ensure consistency across products.
  • Mentor junior team members and provide constructive feedback on their work.
  • Collaborate closely with product managers, developers, and other stakeholders to align design goals with business objectives.
  • Drive the iterative design process based on user feedback and usability testing.
  • Stay up-to-date with the latest UX design trends and technologies.
  • Present and defend design decisions based on user research and best practices.
  • Ensure all design work adheres to accessibility standards and guidelines.
  • Minimum of 5 years experience designing or developing visual and interactive interfaces for desktop and cloud environments as a UX designer, interaction designer, information architect, front-end developer, or similar role.
  • Strong working knowledge of usability standards (WCAG 2.0 AA), UCD methodologies and UX best practices including research-based user experience.
  • Demonstrated skill and experience in creating concept designs, user flows/journeys, wireframes, mockups and other product deliverables to effectively communicate UX designs.
  • Proficient with Figma, Miro or similar design and collaboration tools.
  • Strong working knowledge of HTML5, CSS3, Angular, ng-Bootstrap and related technologies.
  • Proficient designing high performance applications and responsive web design.
  • Strong, clean visual design sense.
  • Experience in a formal Agile development environment.
  • Strong written and verbal communication and presentation skills with the ability to bring simplicity and clarity to designs.
  • Demonstrated mentorship and design leadership; excellent communication to connect with stakeholders.
  • 5+ years of UX design experience for large, enterprise applications (cloud environments).
  • NN/g UX certification or credits toward a certification.
  • Experience with designing solutions that incorporate AI/ML technologies.
  • Experience with Microsoft Azure DevOps preferred.
  • Experience with Asana preferred.
  • Understanding of common software project management practices.
  • Understanding of common software development practices.
  • Ability to break research and design work down into estimable tasks.
  • Experience with other front-end frameworks.
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of departments.
  • Comfortable working in a fast-paced environment with various deadlines.
  • Medical, Dental, & Vision Plans
  • 401(k)
  • FSA/HSA
  • Commuter Benefits
  • Tuition Assistance Plan
  • Vacation and Sick Time
  • Paid Parental Leave
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