Senior Customs Trade Specialist
About The Position
Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of complex and high risk shipments. These have been identified as complex and high risk due to regulatory requirements and tariff combinations. Provide impeccable customer service Engages with customers regarding commodities that have been identified and isolated as requiring specialized processing to reduce the risk of liquidated ages and penalties through classification and the applications of proper duty preference. Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs. Data entry and processing of various import related documentation for submission to US Customs and all PGA's (participating Government Agencies) Maintain and keep current all shipment documentation in compliance with all record keeping requirements. Adhere to all international importing and exporting regulations. Work closely with other internal staff, departments, other FedEx OpCo's, customers and government agencies to deliver high level of service to customers. Process agency brokerage shipments. Handles remote filings Performs entry reconciliations as needed Ensure all government and organizational policies are followed. Follow up on Customs matters and resolve problems. Performs entry reviews as needed Performs other duties as assigned. Paid training provided.
Requirements
- One (1) year brokerage experience required.
- One (1) year experience with customer contact required.
- Data entry/keyboard experience required.
- Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner).
- Excellent communication skills, verbal and written.
- Organizational and inter-personal skills.
- Problem solving Skills.
- Handle high volume of work.
- Handle time sensitive work.
- Ability to work independently with minimum supervision.
- Ability to use multiple systems and reference material.
- Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.
- Knowledge of customs regulations, harmonized tariff schedules required.
Nice To Haves
- Associates degree or equivalent preferred.
- CCS and/or Brokers license preferred.
Responsibilities
- Coordination of the documentation required by US Customs/Government Agencies for entry of complex and high risk shipments
- Provide impeccable customer service
- Engages with customers regarding commodities that have been identified and isolated as requiring specialized processing to reduce the risk of liquidated ages and penalties through classification and the applications of proper duty preference
- Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs
- Data entry and processing of various import related documentation for submission to US Customs and all PGA's (participating Government Agencies)
- Maintain and keep current all shipment documentation in compliance with all record keeping requirements
- Adhere to all international importing and exporting regulations
- Work closely with other internal staff, departments, other FedEx OpCo's, customers and government agencies to deliver high level of service to customers
- Process agency brokerage shipments
- Handles remote filings
- Performs entry reconciliations as needed
- Ensure all government and organizational policies are followed
- Follow up on Customs matters and resolve problems
- Performs entry reviews as needed
- Performs other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Couriers and Messengers
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
