Senior Customs Broker Management Specialist I

SHEIN

109d

About The Position

The position involves coordinating all aspects of the importation process, ensuring timely and efficient deliveries while managing import workflows. The role requires effective communication and collaboration with various stakeholders, including freight forwarders, customs brokers, warehouses, and carriers, to troubleshoot any shipment delays and exceptions. The candidate will be responsible for ensuring complete and accurate import documentation, auditing import entry transactions for data integrity and regulatory compliance, and maintaining updated knowledge of U.S. Customs regulations. Additionally, the role involves identifying and escalating discrepancies related to invoices, documentation, or shipment delays, and ensuring timely data entry and accuracy in the Transportation Management System (TMS).

Requirements

• Bachelor’s degree in International Trade, Logistics, Supply Chain, or related field.
• Minimum 3-5 years of experience in import operations, customs brokerage, or international logistics.
• Familiarity with U.S. import procedures, HTS classification, and CBP entry processes.
• Strong attention to detail, problem-solving, and time management skills.
• Proficient in Microsoft Excel and able to work in fast-paced environments.
• Experience working with freight forwarders, customs brokers, or TMS platforms.
• Working knowledge of import models (e.g., T01) or T86 shipments is a plus.
• Familiarity with customs automation systems, EDI/API processes, or CBP compliance tools.
• Licensed Customs Broker or working toward the license is a strong plus.
• Mandarin and English bilingual is a strong plus.

Nice To Haves

• Working knowledge of import models (e.g., T01) or T86 shipments is a plus.
• Familiarity with customs automation systems, EDI/API processes, or CBP compliance tools.
• Licensed Customs Broker or working toward the license is a strong plus.
• Mandarin and English bilingual is a strong plus.

Responsibilities

• Coordinate all aspects of the importation process, including tracking and documentation.
• Manage import workflows to ensure timely and efficient deliveries.
• Communicate and collaborate with freight forwarders, customs brokers, warehouses, and carriers to troubleshoot shipment delays and exceptions.
• Ensure complete and accurate import documentation, including Commercial Invoices, Bills of Lading, Entry Summaries (CBP Form 7501), and Customs Declarations.
• Audit 100% of import entry transactions to verify data integrity and regulatory compliance.
• Maintain updated knowledge of U.S. Customs regulations, including T86, T01 processes, and applicable PGA requirements.
• Identify and escalate discrepancies related to invoices, documentation, or shipment delays.
• Ensure timely data entry and accuracy in TMS (Transportation Management System).

What This Job Offers

• Career Level: Mid Level
• Education Level: Bachelor's degree