Senior Customer Support Specialist
Spring Health•New York City, NY
249d•$86,000 - $106,250•Remote
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About The Position
As a Senior Customer Support Specialist, you will be a crucial part of our team, providing first-line support to our customers. You will ensure a seamless support experience, helping our customers navigate their needs with efficiency and empathy. This role involves directly addressing technical, product, account, and billing inquiries and creating efficiencies to help scale our Customer Support Model. Reporting to the Senior Manager, Customer Success, this is a full time, remote position with occasional travel required.
