Senior Customer Success Specialist - Connect PubSec
Amazon•Atlanta, GA
434d•$99,500 - $212,800
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About The Position
The Senior Customer Success Specialist for Amazon Connect in the Public Sector is responsible for driving customer success and adoption of AWS's Contact Center as a Service (CCaaS) solution. This role involves acting as a strategic advisor to a portfolio of strategic customer accounts, engaging with C-level stakeholders, and leading cross-functional teams to maximize the value of the Connect investment. The specialist will leverage their expertise in enterprise sales and customer experience to help customers innovate and optimize their contact center operations.
