Senior Customer Success Manager - Partners
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About The Position
The Partner Success Manager will work with a set of IFS’s Partners -- championing our ‘Partner First’ strategy -- and is responsible for Success Delivery to the Partner through the leadership and effective orchestration of a large virtual team, management of program deliveries and strong senior relationships. The prevailing business priority is the Partners' successful competence in the delivery and enablement of IFS at our mutual customers. The Success Manager is front-and-center with our partners, understanding their desired outcomes, driving satisfaction and loyalty through a strong relationship, de-risking Partner engagements, and ultimately empowering our Partners to help them achieve world-class delivery and outstanding experiences with our mutual customers.
