Senior Customer Solution Architect

Caylent

14h • Remote

About The Position

Caylent is a cloud native services company that helps organizations leverage Amazon Web Services (AWS) for workload migrations, modernization, cloud native application development, DevOps, data engineering, security, and compliance. The company operates fully remotely with employees across Canada, the United States, and Latin America, fostering a culture that prioritizes its people and technological curiosity. The Sr. Customer Solutions Architect will collaborate with the sales team, utilizing extensive AWS expertise to serve as a trusted advisor to existing and potential customers. This role involves defining and communicating solutions to meet customer goals and enabling AWS pursuit teams to drive business forward.

Requirements

• 7+ years of experience architecting, building, and operating solutions on AWS
• 10+ years of experience with infrastructure, application, database, and/or networking architecture
• Ability to assess and align business and technical strategy with customer needs
• Excellent oral and written communication skills
• Superb presentation & workshop leadership skills, ability to tailor conversations to technical SMEs through executive leadership audiences
• Expert understanding of cloud-native patterns and Well-Architected best practices
• Ability to travel up to 25% (conditions permitting)

Nice To Haves

• Experience with highly-available, fault-tolerant architectures
• Experience with IT compliance frameworks and requirements (E.g. PCI, HIPAA, GDPR, security)
• Previous experience in pre-sales or equivalent company-internal strategic roadmap influence
• AWS Solutions Architect Professional and AWS DevOps Professional, AWS Specialty Certifications
• Deep domain expertise in Application Development, Data, or DevOps
• Industry vertical expertise (E.g. FinTech, HealthCare, Oil & Gas)

Responsibilities

• Lead deep dive architecture & design sessions with customers and propose Well-Architected solutions
• Author proposals and statements of work that capture customer requirements & constraints and ensure successful project outcomes
• Educate customers & evangelize AWS through blogs, white papers, webinars, presentations, and direct customer engagement
• Ability to win significantly complex pursuits and interact with strategic stakeholders
• Provide mentorship to CSA peers, and provide guidance on more complex/strategic pursuits
• Proactively contribute to the advancement of team best practices and processes

Benefits

• 100% remote work
• Equitable Life - Hybrid Plan
• 100% Premium Coverage for the employee and dependents
• Competitive phantom equity
• Long-Term Disability
• 4% Pension match (employer contribution)
• Unlimited Vacations
• Sick Leave
• Paid Holidays
• Parental Leave
• Paid for exams and certifications
• Peer bonus awards
• State of the art laptop and tools
• Equipment & Office Stipend
• Individual professional development plan
• Annual stipend for Learning and Development
• Work with an amazing worldwide team and in an incredible corporate culture

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 251-500 employees