Senior Customer Service Representative - National Remote
UnitedHealth Group•Phoenix, AZ
438d•$34,403 - $67,704•Remote
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About The Position
As a Senior Customer Service Representative at UnitedHealth Group, you will play a crucial role in providing compassionate and empathetic support to members, helping them navigate their health care needs. This position involves answering calls, resolving escalated issues, and ensuring that customers receive the information they need to make informed decisions about their health. You will work in a fast-paced environment, handling 50 to 70 calls daily, and will be responsible for guiding customers through complex health care processes while maintaining high performance standards.
