Senior Customer Service Rep

Conway Regional • Conway, AR

68d

About The Position

The Senior Customer Service Representative is responsible for directly assisting the Practice Manager with staffing schedules, data reporting and coordinating clinic meetings. They are also directly responsible for scheduling patients for evaluation and treatment, processing patients’ demographic, insurance, and financial information, and coordinating with staff/providers to provide efficient and friendly services to all patients.

Requirements

• Proof of high school or equivalent or higher education
• Excellent verbal and written communication skills
• Basic computer skills

Responsibilities

• Assist the Practice Manager with staffing schedules
• Handle data reporting
• Coordinate clinic meetings
• Schedule patients for evaluation and treatment
• Process patients’ demographic, insurance, and financial information
• Coordinate with staff/providers to provide efficient and friendly services to all patients

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees