Senior Customer Service Associate - Athens, GA
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
At Wayfair, we believe a phenomenal customer experience combined with a supportive employee structure has resulted in our award-winning Customer Service Team. This isn't just about taking another phone call- this is about empowering our customers to create spaces reflecting who they are, what they need, and what they value. You'll play a crucial role by providing a best in class experience when it's most needed. Wayfair will give you the training, tools, and decision-making ability to help our customers find solutions that work best for them. You will empathetically help customers navigate a variety of post-order issues such as: shipping questions, damages, returns, replacements, assembly services and order notifications. No scripts. No canned responses. These are true human to human interactions where you can make a meaningful impact. Wayfair will invest in you with continuous development, career opportunities, and will surround you with a team of great people.
