Senior Customer Program Manager - Gen AI Software Solution

Nvidia • Santa Clara, CA

132d • $192,000 - $304,750

About The Position

NVIDIA is seeking a versatile and experienced Sr. Customer Program Manager - Gen AI Software Solution to manage the development and implementation of innovative NVIDIA AI Software Solutions for OEMs System Partners. This role will be pivotal in managing multi-functional teams and ensuring successful project delivery, while aligning with business objectives and client needs.

Requirements

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
• 12+ years overall experience with 5+ years of experience in Gen AI Software and Solutions Project Management, with a focus on AI/ML solutions supporting external customers.
• Proven experience managing complex software projects with multi-functional teams.
• Strong understanding of Generative AI technologies including RAG, NIM and their applications.
• Excellent communication and interpersonal skills, with the ability to engage effectively with diverse customers.
• Proficiency in project management tools and methodologies (Agile, Scrum, etc.).
• Ability to analyze and solve sophisticated problems in a fast-paced environment.

Responsibilities

• Lead all aspects of the end-to-end lifecycle of NVIDIA Gen AI Software Solution projects, from inception to deployment across multiple OEMs.
• Collaborate with internal and external partners to gather requirements, set project goals, and maintain clear communication throughout the project lifecycle.
• Lead multi-functional teams of Infrastructure and Software engineers, Product managers, encouraging a collaborative and innovative work environment.
• Provide technical guidance and support to the team, ensuring alignment to standard methodologies in Gen AI Software Solutions development and validation across OEM and our ecosystem partners.
• Identify potential risks throughout the execution of the program, and develop mitigation strategies to ensure project success.
• Establish and supervise key program/project metrics to evaluate project progress and outcomes.
• Stay updated on NVIDIA Gen AI Software Solutions industry trends and new technologies to determine the best project direction and strategy.

Benefits

• Equity and benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Computer and Electronic Product Manufacturing
• Education Level: Bachelor's degree