Senior Customer Program Manager - Gen AI Software Solution

Nvidia-posted 3 months ago
$192,000 - $304,750/Yr
Full-time • Senior
Santa Clara, CA
Computer and Electronic Product Manufacturing
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NVIDIA is seeking a versatile and experienced Sr. Customer Program Manager - Gen AI Software Solution to manage the development and implementation of innovative NVIDIA AI Software Solutions for OEMs System Partners. This role will be pivotal in managing multi-functional teams and ensuring successful project delivery, while aligning with business objectives and client needs.

  • Lead all aspects of the end-to-end lifecycle of NVIDIA Gen AI Software Solution projects, from inception to deployment across multiple OEMs.
  • Collaborate with internal and external partners to gather requirements, set project goals, and maintain clear communication throughout the project lifecycle.
  • Lead multi-functional teams of Infrastructure and Software engineers, Product managers, encouraging a collaborative and innovative work environment.
  • Provide technical guidance and support to the team, ensuring alignment to standard methodologies in Gen AI Software Solutions development and validation across OEM and our ecosystem partners.
  • Identify potential risks throughout the execution of the program, and develop mitigation strategies to ensure project success.
  • Establish and supervise key program/project metrics to evaluate project progress and outcomes.
  • Stay updated on NVIDIA Gen AI Software Solutions industry trends and new technologies to determine the best project direction and strategy.
  • Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
  • 12+ years overall experience with 5+ years of experience in Gen AI Software and Solutions Project Management, with a focus on AI/ML solutions supporting external customers.
  • Proven experience managing complex software projects with multi-functional teams.
  • Strong understanding of Generative AI technologies including RAG, NIM and their applications.
  • Excellent communication and interpersonal skills, with the ability to engage effectively with diverse customers.
  • Proficiency in project management tools and methodologies (Agile, Scrum, etc.).
  • Ability to analyze and solve sophisticated problems in a fast-paced environment.
  • Equity and benefits
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