Senior Customer Identity Solutions Engineer

Intuitive Surgical • Santa Clara, CA

84d

About The Position

We are seeking an experienced Senior Customer Identity Solutions Engineer to architect, develop, and implement enterprise-grade customer identity and access management (CIAM) solutions. This role requires deep expertise in identity management protocols, platform development, and enterprise integration patterns. The successful candidate will drive the design and delivery of scalable identity solutions that enhance customer experience while maintaining robust security standards.

Requirements

• Bachelor's or master's degree in computer science, Software Engineering, Information Technology, or equivalent
• Minimum 8 years of hands-on experience in enterprise identity management solution development
• Expert-level proficiency in identity management protocols: SAML 2.0, OAuth 2.0/2.1, OpenID Connect, and JWT
• Advanced programming skills in Java, Springboot, Liferay 7.4, JavaScript, and SQL with demonstrated experience in enterprise application development
• Extensive experience with identity providers including Auth0, Microsoft Entra ID (Azure AD), LDAP, and Active Directory
• Strong understanding of enterprise integration patterns, RESTful APIs, and microservices architecture
• Exceptional analytical and problem-solving capabilities for complex enterprise systems
• Outstanding verbal and written communication skills with ability to collaborate effectively across technical and business stakeholders
• Experience with agile development methodologies and cross-functional team collaboration

Nice To Haves

• Hands-on experience with enterprise identity platforms such as Okta, Ping Identity, ForgeRock, or SailPoint
• Proficiency with cloud-native identity services including AWS IAM, Azure Active Directory, or Google Cloud Identity
• Experience with modern DevOps practices including CI/CD pipelines, containerization (Docker, Kubernetes), and infrastructure as code
• Proficiency with version control systems (Git, GitLab) and collaborative development workflows
• Familiarity with cloud deployment patterns and scalable architecture design
• Industry certifications in identity management (CISSP, CIAM, or vendor-specific credentials), Cloud platform certifications (AWS, Azure, or Google Cloud)

Responsibilities

• Architect and implement comprehensive CIAM solutions leveraging Liferay Portal, Auth0, and complementary identity management platforms
• Design and develop custom Liferay portlets, themes, layouts, and enterprise plugins aligned with business objectives
• Engineer secure integrations between identity platforms and enterprise systems including SSO solutions, CRM platforms, and directory services
• Lead complex technical troubleshooting initiatives for identity management systems and portal implementations
• Collaborate with enterprise architecture, security, and product teams to ensure seamless integration of identity solutions across organizational technology stack
• Establish and maintain comprehensive technical documentation, including solution architecture diagrams, integration specifications, and operational procedures
• Research and evaluate emerging identity management technologies, protocols, and industry best practices
• Drive adoption of modern authentication patterns and security frameworks to enhance platform capabilities
• Mentor junior developers and contribute to technical knowledge sharing initiatives

Benefits

• Competitive base salary with performance-based incentives
• Comprehensive benefits package including health, dental, vision, and retirement planning
• Opportunity to work with cutting-edge identity management technologies and enterprise platforms
• Collaborative environment with seasoned professionals and thought leaders
• Modern development tools and infrastructure supporting efficient delivery
• Regular exposure to emerging technologies and industry best practices

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Miscellaneous Manufacturing
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees