Senior Customer Executive

Bimbo Canada•Cincinnati, OH

36d•$116,200 - $162,700•Remote

About The Position

The Customer Executive will represent and drive sales growth for the Grocery Channel, with a primary focus on In-Store Bakery (ISB) products at Major Retail Chains and Distributors within the Central region. This role centers on cultivating relationships and expanding distribution across key retailer accounts in collaboration with your direct report(s). Leveraging our world class portfolio of capabilities and products, broker partnerships and strategic planning, you will play a vital role in driving growth at both HQ and regional levels.

Requirements

BA/BS in Business, Marketing, or related field preferred but not required.
Combination of education, training, and experience that demonstrates competencies in sales management, customer management, or category management.
Minimum of 10 years of sales experience in retail sales, customer management, or equivalent roles.
Proven experience managing accounts.
Expertise in In-Store Bakery (ISB) operations, sales strategies, and customer dynamics.
Excellent written, verbal, presentation, and negotiation skills.
Strong project management and analytical skills, including financial reporting and P&L management.
Excellence in Microsoft Office tools (Excel, PowerPoint, Word, Teams, SharePoint, Outlook).
Ability and willingness to travel.

Nice To Haves

Deep understanding of In-Store Bakery (ISB) processes, including sales and merchandising techniques.
Ability to create and implement change in a fast-paced, evolving business environment.

Responsibilities

Manage sales and profit responsibilities for In-Store Bakery (ISB) products within assigned accounts and channels.
Build and maintain productive relationships with major Central Grocery Chains, Distributors, and broker organizations.
Develop and present quarterly and annual business plans in collaboration with direct report(s) to maximize sales within accounts.
Implement targeted strategies to enhance growth and distribution of In-Store Bakery (ISB) products.
Provide leadership and direction across all assigned account activities, influencing both short- and long-term business decisions.
Manage Direct Report(s)- Collaborate with, coach and lead direct reports that support your territory.
Collaborate with general management and brokers to drive sales opportunities and coverage.
Identify new business opportunities by leveraging data-driven insights and customer relationships.
Partner with supply chain functions (bakeries, shipping, distribution, and customer service) to ensure seamless operations.
Manage deductions by reconciling transactions, including write-offs, chargebacks, and payments.