Senior Customer Construction Manager, NA

Vantage Data Centers • New Albany, OH

7d

About The Position

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.
Construction Department
The Construction team is responsible for the entire process flow of delivering the physical data centers from shovel ready state through commissioning, working with Sales, Operations, and management along the way. Construction implements and executes upon the work product developed by the Development & Engineering (D&E) team. The team also manages Vantage’s build partners to success through technical feedback and review, and actively participating in review of schedule and budget. Many times, a role like this at other companies is purely oversight. One thing that distinguishes Vantage is that our construction teams are given the responsibility and authority to directly drive the process. When compared to external resources, our internal team can ensure the key stakeholders are engaged in the decision-making process to align long-term operational sustainability with value engineering and cost metrics to deliver products aligned with corporate goals. This approach empowers each member of the team to drive high- impact decisions and even more impactful results.
Position Overview
Vantage is looking for a driven Senior Customer Construction Manager of Customer Construction to provide project leadership for our growing customer direct construction projects. This position will oversee assigned customer construction projects, customer financial approval, design, permitting, and all aspects of construction. As a project leader, you will be responsible for managing multiple projects and teams as well as ensuring assigned customer projects are in alignment with the customers’ objectives. Collaboration and integration in the sales lifecycle process including client interface is integral to the role. Coordination and translation of requirements from Vantage’s internal subject matter experts and operation teams ensures long term operational sustainability is preserved while driving towards optimized construction delivery.

Requirements

• Bachelor’s degree in Construction Management, or similar field, or equivalent experience
• 7 to 10 years of experience in a management role required, 10 to 15 years preferred
• Complex and technical construction experience is required
• Experience in CSA (civil, structural, architectural) and MEP (mechanical, electrical, plumbing) construction management is a requirement
• Proficient in Microsoft Office and project management tools like MS Project or P6

Nice To Haves

• Data Center experience is preferred

Responsibilities

• Lead all aspects of assigned customer construction projects, not limited but inclusive of the following: Project set up with project budget and schedule creation and oversight
• RFP development, pre-bid planning, oversight, and coordination
• Managing all design phases and documents working internally with stakeholder groups and SME’s
• Customer engagement for sales and fulfillment of project requirements
• Coordination and supervision of design-build, and design bid build contractors
• Oversight of physical construction activities on site
• Leading commissioning of critical systems integration across new customer builds and existing data centers
• Hand-off of physical data center and project documents to customer and operations
• Management in contractor safety performance
• Coordination and logistical planning for all OFCI equipment
• Management of project scope, safety, schedule, stakeholder, data center work rules, and budget
• Drive all aspects of construction including pre-construction, design development, permitting and entitlements, competitive bid process, team selection, construction oversight, commissioning, and project closeout
• Act as project leader, drive coordination and integration of internal stakeholders within the project
• For assigned customer construction projects manage direct reports and third-party project management resources and track staffing utilization
• Manage assigned portfolio execution of customer projects from concept through commissioning and prepare various reports on a monthly and/or quarterly basis
• Partner with customer and internal Vantage teams to standardize customer construction delivery across the Vantage portfolio that minimizes impact/drag on Vantage resources
• Own project resource allocation and project workflow for direct reports and third-party project management continent workforce
• Drive day-to-day construction decisions to conclusion
• QA/QC work products of direct reports to confirm accuracy.
• Manage inputs and delivery of work products from internal team members to ensure that new data center spaces comply with all customer applicable requirements
• TOF (Tenant Order Form) creation and management for customer builds
• Establish project budgets to include funding for project management and VDC overhead. Submit approval packages to TOF approval group and customer
• Support sales in customer engagement and fulfillment of requirements as tied to leases and manage delivery in accordance with leases
• Partner with Base Building Director(s), Construction Cost & Finance to produce monthly project forecasts including variance analyses as well as execution of Master Service Agreements (MSAs) and project authorizations for new and existing contractors and vendors
• Vendor/Contractor management including qualification and relationship building/maintenance
• Review monthly billing with direct reports, confirm substantiation and audit vs budget
• Ensure ‘lessons learned’ are held and placed in the feedback loop to drive continuous improvement
• Ensure project team complies with project turnover documentation requirements to Operations
• Work closely with Operations to coordinate design criteria and construction with ongoing maintenance and operation of existing facilities
• Additional duties as assigned by Management

Benefits

• We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do.
• Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.
• Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees