Senior Custody Operations Manager

U.S. Bank National Association • Saint Paul, MN

2d • Onsite

About The Position

At U.S. Bank, we’re on a mission to deliver trusted financial services through strong platforms, disciplined execution, and operational excellence. We’re hiring a Senior Custody Operations Manager to support our Custody Operations business—an essential part of the Strategy, Performance Optimization (SPO), the backbone of Wholesale & Commercial & Investment Banking (WCIB) Operations.
This role is ideal for a seasoned custody or trust operations leader who thrives at the intersection of strategy, governance, platform execution, and people leadership.
Why This Role Matters
The Shared Platform Organization enables Custody Operations teams to run efficiently, consistently, and in alignment with enterprise priorities. In this role, you’ll provide strategic and administrative leadership that drives platform readiness, regulatory execution, and operational resilience across custody and trust products.
You’ll partner closely with Product, Technology, Risk, and Compliance, helping translate business priorities into executable operational outcomes.
About the Business Line: Custody Operations
Custody Operations supports WCIB clients by ensuring:
Accurate custody and trust accounting
Secure movement of assets and cash
Compliance with regulatory and industry standards (e.g., ISO 20022)
Operational execution and platform readiness for custody and trust products
Successful delivery of regulatory change, platform modernization, and resilience initiatives
Why U.S. Bank
At U.S. Bank, you’ll find a culture that values risk excellence, accountability, collaboration, and growth. We invest in our leaders and offer the opportunity to make a meaningful impact on platforms that support global institutional clients.

Requirements

• Bachelor's degree in accounting or finance, or equivalent work experience
• 10 or more years of experience in trust and securities operational functions
• Seven or more years of management experience

Nice To Haves

• Deep knowledge of trust and securities operations, systems, procedures, products, and services
• Strong understanding of legal, regulatory, and accounting principles impacting Wealth Management & Securities Services
• Proven analytical, problem‑solving, organizational, and project management skills
• Excellent written, verbal, and interpersonal communication capabilities
• Demonstrated people leadership, including performance management and talent development
• Ability to manage multiple, unrelated initiatives in a fast‑paced, regulated environment

Responsibilities

• Provide strategic execution leadership supporting custody and trust platforms
• Establish and maintain governance, controls, and operational discipline
• Drive platform readiness initiatives, regulatory change execution, and process improvements
• Partner with cross‑functional stakeholders to align operations with enterprise objectives
• Oversee multiple initiatives simultaneously while maintaining quality and risk discipline

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 501-1,000 employees