Senior Custodian

Housing Works • New York, NY

13d • $18 - $20

About The Position

The job of Senior Custodian was established for the purpose and in the absence of the facility manager lead the custodial crews at an assigned shift; Maintain an attractive, sanitary, and safe facility for clients, staff, and public; communicating information in response to inquiries; providing equipment and furniture arrangements for meetings, clinical activities, and events; and maintaining facilities to minimize facility deterioration and damage.

Requirements

• High School Diploma, GED, or equivalent

Responsibilities

• Responsible for the safe and orderly operation of the facilities.
• Ensure the facility is always clean and well-maintained.
• Ensure clients’ safety and the safety and integrity of the physical environment.
• Provide ongoing assessments of the facility to ensure it best meets the needs of the clients and agency.
• Inspect and ensure compliance with regulatory requirements (fire safety, OSHA, etc.).
• Receive an S-95 Certificate of Fitness: Supervision of Fire Alarm Systems and thus visually inspect Fire Alarm Systems and maintain record keeping.
• Participate in monthly inspections of resident apartments where applicable and facility spaces, to ensure compliance with legal requirements, cleanliness, and proper upkeep of the property.
• Respond to and properly manage the Salesforce-based work order system, as per agency policy.
• Provide excellent customer service.
• Respond to customer requests/work orders in a timely and courteous manner.
• Act as liaison to custodial and maintenance staff in the absence of the Facility Manager.
• Coordinate, lead and/or perform office moves, minor maintenance projects and logistics planning as needed.
• Implement, and maintain cleaning schedules.
• Advises the Facility Manager about personnel requirements, material needs, subcontract requirements, facility and equipment need as required to meet or exceed operational plans.
• Refer projects, as relevant, to the Construction & Engineering Department; collaborate and coordinate with them.
• Attend all relevant training courses and ensure that staff attends required training.
• Strongly and enthusiastically support and participate in advocacy and direct action to end the twin crises of AIDS and homelessness.
• Other duties as assigned, as described in the custodial manual.
• Demonstrate excellent teamwork and foster this with all coworkers and clients.
• Builds relationships with other Housing Works Departments and demonstrates excellent teamwork and growing this within the department and organization.
• Maintains a high level of professionalism, integrity, and communication with other staff.
• Provides excellent internal and external customer service; recognizes the needs of team members and is direct, specific, and non-punishing in communication and behaviors. 
• Maintain enthusiastic motivation and alignment to achieve the organization’s goals; ensure that accountability and learning systems are in place and used effectively.
• Recruits and develops staff, including through mentoring and guidance, and identifying training needs. 
• Maintain staff’s job results by coaching, counseling, and supporting employees; also, planning, monitoring, and appraising job results.
• Listens to questions and concerns, evaluating issues and possible solutions, fixing the problem as appropriate, working with others to address systemic problems, and ensuring that staff members receive the necessary training and tools needed.

Benefits

• We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary.
• Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year.
• We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED