Senior Critical Environment Technician

Microsoft • Atlanta, GA

153d • $33 - $55 • Onsite

About The Position

As a Senior Critical Environment Technician (CET) in Microsoft's Cloud Operations & Innovation (CO+I) team, you will help to maintain the critical infrastructure that keeps our datacenters up and running. This could be anything from performing basic monitoring and inspection, performing various types of maintenance, participating in equipment troubleshooting, enforcing all safety and security requirements, and developing methods of operating procedures (MOPs) and standard operating procedures (SOPs). Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Technician, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. In this environment, you may be asked to go on business travel to support other metros periodically, 0-25% of the time.

Requirements

• High School Diploma, GED, or equivalent.
• 3+ years mission critical services work/applied learning experience.
• 1+ year(s) experience in a specialized area (e.g., mechanical field, electrical field, controls field).
• Ability to work 12-hour shifts, including shift assignments during non-standard business hours.
• Ability to meet Microsoft, customer and/or government security screening requirements.

Nice To Haves

• Associate's Degree or technical trade certification.
• 4+ years mission-critical services experience.
• 3+ years experience with knowledge and understanding of critical electrical and mechanical systems.

Responsibilities

• Understand, follow, and ensure safety and security requirements are met.
• Recognize safe versus unsafe working conditions and respond accordingly.
• Participate in required meetings, trainings, and necessary handoffs.
• Perform inspections of equipment in a facility.
• Participate in testing and commissioning activities.
• Develop methods of operating procedure (MOPs), standard operating procedures (SOPs), and/or digital methods of operating procedures (DMOPs).
• Perform various types of maintenance (e.g., planned, predictive, corrective) and repairs for multiple disciplines.
• Act as a subject matter expert, performing troubleshooting independently for multiple equipment, systems, subsystems, and component types.
• Serve as a technical expert in ensuring emergency operating procedures (EOPs) are consistent with proper incident response.
• Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work.

Benefits

• Industry leading healthcare
• Educational resources
• Discounts on products and services
• Savings and investments
• Maternity and paternity leave
• Generous time away
• Giving programs
• Opportunities to network and connect

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Publishing Industries
• Education Level: High school or GED