Senior Credit Manager

F.W. Webb CompanyBedford, MA
83d$100,000 - $150,000

About The Position

The Senior Credit Manager will be responsible for managing the accounts receivable portfolio, credit decisioning, and strategy for improved collections. This role involves minimizing bad debt risk and maximizing accounts receivable collections. The Senior Credit Manager will lead the credit team, ensuring accountability and adherence to best practices while fostering a culture of continuous improvement through process leadership.

Requirements

  • Minimum 5-7 years of progressive experience in B2B credit management.
  • Strong verbal and written communication skills, with the ability to effectively communicate with all levels of an organization and customer base.
  • Continuously monitor the overall accounts receivable portfolio, analyzing trends, identifying potential risks, and developing proactive mitigation strategies.
  • Oversee the collections process for major accounts, providing guidance and direct intervention on escalated delinquency issues.
  • Exceptional negotiation, conflict resolution, and interpersonal skills.
  • Demonstrated ability to make sound, independent judgments under pressure.
  • Proficiency in Microsoft Office Suite (especially Excel).

Nice To Haves

  • A strong understanding and practical experience with mechanic's lien and payment bond rights, particularly in a multi-state environment.
  • Prior experience in the construction supply, building materials, or a related distribution industry is a significant plus.
  • Working knowledge of PowerBI and other Microsoft Power Applications.
  • Experience managing and mentoring a team of credit analysts or specialists.

Responsibilities

  • Manage accounts receivable portfolio, credit decisioning, and strategy for improved collections.
  • Minimize bad debt risk and maximize accounts receivable collections.
  • Leadership over new applicant, job account approval, and other credit administrative processes, including personnel oversight.
  • Credit Team Leadership and accountability to support best practices.
  • Process improvement leadership to foster a culture of continuous improvement.
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