Senior Credit & Collections Analyst

About the position

Curia provides global contract research and manufacturing services to the pharmaceutical and biotechnology industries. The Senior Credit and Collections Analyst is a highly motivated self-starter that is responsible for reaching out to customers to collect payment of overdue balances. This position will have direct contact with global customers and serves as the liaison to Curia business development, sales, site leads and billing staff to support the efforts necessary to achieve fast and full collection of overdue accounts. Additional responsibilities include establishing and performing annual reviews of customer credit limits including evaluating customer financials, pulling D&B reports, obtaining/validating customer credit application information, coordinating with Sales and customers as needed. Join our talented workforce, where a commitment to excellence and a customer focused attitude is everything. We pursue excellence because our work has the power to improve patients’ lives with the pharmaceuticals we develop and manufacture.

Responsibilities

• Ensure compliance with Corporate Credit & Collection policy
• Oversee the collection efforts of roughly a $500M of sales across multiple locations in the US. Responsible for contacting customers for late payment, resolving invoicing issues, working with billing, business development and/or sales teams, as needed
• Generate reports, documents and schedules as needed to support requests from customers on collection requests
• Assess customer late fees. Prepare late fee invoices, send to customer, monitor and hold customers accountable to pay late fees when assessed
• Facilitate approvals for credit memos, customer payment plans, demand notices, etc.
• Participate in weekly cash forecasting status meetings with the Treasury team, providing valuable payment status and collections strategies
• Establish & perform annual reviews of customer credit limits and terms including evaluating customer financials, obtaining D&B reports, obtaining/validating customer credit application information, coordinating with internal and external parties as needed
• Identify key collection risks and work with management to develop solutions
• Prepare AR aging schedules, conduct monthly status calls with each business unit leaders, and own action items from those meetings
• Provide backup support for certain positions in cash management and account receivable, as needed
• Support key accounting and finance initiatives and special projects as needed
• Utilize credit & collections system (Getpaid) including documenting discussions, promises to pay, issue owners and other necessary documentation support
• Maintain up-to-date information of Credit & Collections SharePoint site
• Identify and implement collection optimization actions that deliver meaningful and sustained reductions in DSO

Requirements

• BA/BS Degree in Accounting or a relevant field and a minimum of 5 year of relevant related work experience

Nice-to-haves

• Credit or Collections accreditation (i.e., NACM or similar)
• Experience with Oracle, SAP, Salesforce and GetPaid or like systems a plus

Benefits

• Generous benefit options (eligible first day of employment)
• Paid training, vacation and holidays (vacation accrual begins on first day of employment)
• Career advancement opportunities
• Education reimbursement
• 401k program
• Learning platform
• And more!