Senior Credit and Collections Specialist
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About The Position
The Senior Credit and Collections Specialist is responsible for working directly with customers, finance, sales and customer service to process credit applications, collect accounts receivable, and manage and resolve deductions. Collect outstanding balances by contacting customers with overdue invoices in accordance with established guidelines. Work with Sales Associates as required to resolve billing questions and problems. Set customer credit limits by conducting periodic credit reviews of existing customers and assessing the credit worthiness of potential customers in accordance with the credit policy. Resolve short pays and disputes in a timely manner. Maintain accounts receivable software criteria. Generate customer invoices daily. Review daily credit hold and initiate action to resolve. Perform reviews, research, and data entry of credit memos issued. Update trading partners and customer requirements in the Electronic Data Interchange (EDI) system and resolve errors as they arise. Provide monthly reporting and accounts receivable analysis, including days sales outstanding. Report and process Export Import (EX-IM) insured international sales on a monthly basis. Maintain closed return goods authorization (RGA) log. Maintain tax requirements for all customers/states. Perform other duties as required within the nature and level of work.
