Senior Counselor NB - Trainer

DAVID & MARGARET HOME INC•La Verne, CA

1d•$20 - $25•Onsite

About The Position

This position supports the PSA compliance coordinator by assisting in the development and implementation of the training curriculum to meet ORR and licensing requirements. This positions also assists with tracking the training compliance of staff in the program. This position at times maybe responsible for providing supervision and oversight of the counselors in their day to day duties to ensure appropriate supervision and care for all UCs in care. This includes ensuring the living environments meet ORR and CCL Title 22 standards at all times.

Requirements

Bachelor’s degree in behavioral sciences, human services or social service fields or business administration or management.
Bilingual in Spanish
Experience working with at-risk and/or newly arrived youth preferred
Proficient use of desktop and laptop computers, internet search, people management programs, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs
Must have a valid California driver’s license and good driving record.
Possess or be able to obtain CPR and First Aid certificates.
Have and maintain Professional Assault Crisis Training (ProACT) and/or Crisis Prevention Intervention
Ability to successfully pass a criminal background check.
Must be at least 21 years of age.

Responsibilities

Develops and facilitates necessary training for the onboarding of staff and annual training under the direction of the PSA Compliance/Training Coordinator
Assists in developing the annual training calendar to follow and tracks staff compliance with training (maintains tracking spreadsheets/tools) and provides updates to both staff and supervisors.
Works with the supervisor to monitor homes to ensure compliance with relevant PSA standards/requirements
Is to become Pro-Act certified and provide classes for staff.
Assist in performing various audit functions as indicated in our Program Performance Plan and develop spreadsheets and/or dashboards to track and relay the information accurately to the PD and relevant supervisors.
Makes recommendations based on audit results to improve systems, training, etc.
Supervise, interact, and facilitate am/pm counselor’s activities for the 24-hour care of undocumented children (UAC).
Train and coordinate counselors’ activities during their assigned shift (e.g. day/night).
Intervene with counselors and UAC as needed to encourage appropriate interpersonal interactions among counselors and UAC and counselors.
Enforce policy and procedures and consequences for counselor’s behavior(s) and/or poor work performance behavior as indicated by Counselor Supervisor and/or Program Manager reporting all performance management issues promptly to supervisor.
Instruct counselors about their functions including distinct shift responsibilities and ensure that UAC’s needs are being met daily.
Function as a member of the programs management team, including support and accountability to his or her staff members, and act as a positive role model.
Communicate and coordinate with all appropriate staff during his or her shift.
Evaluate assigned team members’ performance according to established protocols.
Provide input and enforce policies and procedures including planning, intervention strategies to be used, and support the admissions and discharges of UAC.
Complete required documentation.
Participate in-group work as needed.
Transport clients as needed and or assign appropriate staff member to provide transportation.
Provide assistance to UAC’s Case Manager as needed.
Ensure the group home and cottage environment is clean and well-maintained.
Assist and intervene in crisis utilizing approved crisis intervention strategies.
Pursue professional growth by making use of supervision and other professional development opportunities.
Other duties as assigned