Senior Coordinator, Provider Licensing & Credentialing

Twin Health

6d • $70,000 - $75,000 • Remote

About The Position

At Twin, our Clinical Delivery Services & Management team ensures clinicians are fully licensed and credentialed so our members receive seamless, high-quality care. As a Senior Coordinator, Provider Licensing & Credentialing, you will play a key role in managing licensure, health plan credentialing, and compliance processes across multiple states, helping our clinical teams focus on delivering exceptional care.

Requirements

• Bachelor's degree in Healthcare Administration, Business
• 3-5+ years of experience in healthcare licensing, credentialing, or regulatory operations, preferably in telemedicine or digital health
• Proven experience in healthcare licensing and credentialing, preferably in a telemedicine or healthcare technology setting.
• In-depth knowledge of state-specific licensing requirements and health plan credentialing processes.
• Familiarity with relevant healthcare regulations and compliance standards
• Ability to communicate and work across client organizations, engaging on a range of tactical and strategic issues, with senior executives as well as execution teams
• Exceptionally strong project management skills, with demonstrated organizational skills, high attention to detail and ability to balance between thoughtful planning and timely execution
• Ability to manage conflicting priorities and thrive in a fast-paced environment working under time constraints to manages all changes that come with a rapidly expanding organization in a high growth environment
• Proficiency with Google applications and with PM tools, such as Monday.com, and MS Project
• Can engage providers at all levels (CMOs, MDs, Medical Directors, Advanced Practitioners, care managers) and instill trust and inspire for transformation
• This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Responsibilities

• Oversee the full lifecycle of provider licenses across all states and DC, including initial applications, renewals, and continuing medical education tracking. Ensure timely submissions to prevent gaps or delays.
• Lead credentialing and re-credentialing processes with multiple health plans. Collect and verify provider documentation, coordinate with internal teams, and liaise with health plans to resolve issues efficiently.
• Maintain awareness of evolving state and federal licensing and credentialing regulations. Collaborate with compliance and legal teams to ensure organizational adherence to standards. Conduct audits and track key compliance metrics.
• Partner with clinical leadership, operations, and external agencies to facilitate onboarding, licensing strategy, legal, compliance, and provider support. Serve as a primary point of contact for providers regarding licensing and credentialing questions.
• Track and report on license and credentialing status, analyze trends, and identify opportunities for process improvements. Implement operational solutions to improve efficiency and scalability across jurisdictions.
• Contribute to strategic projects such as regional expansion, telemedicine growth, and system optimization. Help lay the foundation for a future transition of licensing operations in-house. Support initiatives that enhance provider experience and operational excellence.
• Partner closely with POCs from vendors supporting licensing and CME tracking to maintain strong working relationships, prioritize requirements, and ensure timely follow-up on any outstanding actions
• Work closely with compliance and legal teams to support URAC accreditation, coordinating required actions and ensuring the timely completion of credentialing activities in Medallion
• Oversee and collaborate with a Licensure & Operations Coordinator, ensuring close coordination to prevent licensing lapses or missed renewals
• Other duties as assigned

Benefits

• A competitive compensation package in line with leading technology companies
• A remote and accomplished global team
• Opportunity for equity participation
• Unlimited vacation with manager approval
• 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
• 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options
• 401k retirement savings plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level