Senior Coordinator, Program Operations

Braven•New York, NY

18d•Hybrid

About The Position

To achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring a Senior Coordinator, Program Operations, who will support the Greater Boston team in successfully running Braven’s Leadership & Career Accelerator course (the Accelerator). In this role, you will be part of the engine behind our work with at least one of our Higher Education Partners, The City College of New York City (CCNY). This role will help ensure smooth program logistics and provide other administrative support as assigned. This role is part of the New York regional team and reports directly to the Senior Director of the New York Region.

Requirements

Bachelor’s Degree
Authorized to work in the U.S.
Braven doesn’t offer employment visa sponsorship

Nice To Haves

1-3 years of administrative experience
Extraordinary organization skills and attention to detail
Strong customer service ethic with the ability to proactively anticipate questions and concerns
Strong critical thinking, written, and interpersonal communication skills are necessary
Ability to manage multiple projects concurrently and independently
Proficiency in Microsoft Suite applications (Outlook, Word, Excel, PowerPoint), G-Suite (Google Drive, Google Docs, Google Forms, Google Sheets, and Gmail)
Experience in Salesforce, Canva, Jira, Zoom, and Expensify
Exemplification of Braven’s core values.
Experience that has informed your belief in Braven’s mission and has prepared you to work with, or for, Braven’s student Fellow population.
Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply.

Responsibilities

Coordinate Logistics for the Accelerator (80%)
Prepare weekly Fellow communications using the Weekly Email Fellow Templates, ensuring accurate links and inclusion of all region-specific announcements
Prepare weekly Leadership Coach (LC) communications using the Weekly Email LC Templates, ensuring accurate links and inclusion of all region-specific announcements
Prepare cohort discussion board threads in the course
Support discussion board management in the course
Manage site inbox (using regional inbox templates as needed)
Student Support and Intervention - Assist in the process by reviewing case note completion weekly and data analysis to identify trends
Review the grader playbook data weekly to identify trends at the site
Assign weekly LC subs and share the weekly coverage report
Serve as a Substitute LC as needed (last option)
Coordinate in-person Learning Lab logistics, including space, materials, food, and other logistics
Support with weekly Learning Lab execution and breakout room management
Ensure Learning Lab (LL) decks are accessible (i.e., creating PDFs, utilizing software like Grackle)
Reconcile weekly Learning Lab attendance for Fellows and publish in the course
Maintain Google Calendar for the site
Support with the weekly Learning Lab observation schedule and observations
Project management of the Jira Accelerator Execution Project
Support Fellow Events and Regional Team Activities (20%)
Provide planning, execution, and on-site support for virtual and in-person Fellow recruitment events, including but not limited to information sessions, tabling, and relationship-building with recruitment partners
Execute and/or assist with ad-hoc program-related projects and tasks
Provide planning, execution, and on-site support for partner engagements (i.e., summer engagements with partners, etc.)
Other duties as assigned

Benefits

Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time.
We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously.
Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking.
New hires can expect a starting salary at the lower end of the range, as Braven compensates based on the requirements and scope of the role rather than years of experience or prior salary, allowing for growth with performance and maintaining internal equity.
The salary ranges, by geographic market, for this role are set forth $51,700-$64,600.
This is a full-time, non-exempt, and benefits eligible position where you will be working at 100% capacity.
Unlimited vacation time in addition to org-wide holidays and three team-wide, week-long shutdowns in Spring, Summer, and Winter (this is a minimum of 24 days per year)
Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health
Match of your 401K contribution up to 5% of your base annual salary, starting in your first full month
Coverage of 85% of the health insurance premium for employees and dependents
12 weeks of paid parental leave