Senior Coordinator, Lien Services

Verisk Analytics • Bradenton, FL

303d • $40,000 - $45,000

About The Position

The Lien Services Senior Coordinator is responsible for handling incoming mail, conditional payment reporting of TPOC or ORM term, follow up for Proof of Representation documents, Medicare Advantage Plan (“MAP”) Affidavit and HIPAA release, and outreach to MAP, Part D, Medicaid programs and Medicare contractors and setting up new referrals. This Senior Coordinator role is not outwardly client facing at this time but will work closely with outside vendors and internal staff. Each coordinator is responsible for successful communication, timely responses and providing overall excellent service. If you thrive in a fast-paced environment that emphasizes individual accountability with the support of a team structure, come join us!

Requirements

• Detail-oriented, organized, and quality focused
• Customer service and communication skills, both verbal and written
• Excellent technical skills and working knowledge of Microsoft Office
• Able to work independently, self-directed, highly motivated
• Desire to work in a fast-paced, professional, team-focused environment
• Flexible and adaptable
• 1-5 years' experience
• Associate's or bachelor's degree preferred

Responsibilities

• Assist Coordinators with queues when needed
• Referral set-up in database and handle triggered services, as needed.
• Responsible for sending out assigned documents
• Handle additional assigned email inboxes as needed
• Responsible for requesting final demand and/or case resolved letters from Medicare, Map, PartD, and Medicaid Programs
• Follow-up with Medicare and Map/PartD/Medicaid contractors to obtain Final Demand or Closure letters.
• Handle assigned disputes with Maps, PartD and Medicaid liens.
• Payment recommendations - ensure payments are issued to contractors and files are resolved
• Retrieve documents as directed from external systems.
• Responsible for following up with client on all missing information/documentation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Associate degree