SENIOR COORDINATED ENTRY RESEARCH ANALYST

New York City, NY • Manhattan, NY

127d • $87,743 - $100,904

About The Position

Customized Assistance Services (CAS) help Human Resources Administration (HRA) clients with health and/or mental health problems reach their highest attainable level of functioning and self-sufficiency by providing comprehensive, integrated, individualized clinical and support services. CAS works with other components of HRA and with other governmental and non-governmental service providers to create new programs and to integrate and refine existing services so the people it serves can achieve their maximum functional capacity. The Office of Business Solution and Strategies (OBSS) is responsible for CAS' custom-built systems tracking with City, State, and other internal and external agencies on clinical initiatives that impact HRA clients in their effort to achieve their maximum functional capacity. Under the direction of the CAS OBSS Director, the Senior Research Analyst will support research into all internal and external activities and processes that inform the evaluation, development, and implementation of all the CAS systems.

Requirements

• A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization.
• A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization.
• Education and/or experience which is equivalent to the above, with at least a master's degree in an appropriate field of specialization and at least two years of experience.

Nice To Haves

• Excellent analytical skills
• SQL programming experience
• Statistical software experience (SPSS preferred, Stata or SAS helpful)
• MS Excel, Word and Power Point proficiency
• Working knowledge of NYC homeless assistance and supportive housing systems
• Knowledge of city, state and federal social policies and social service programs

Responsibilities

• Support the Director of OBSS in evaluating and researching CAS programs and eligibility criteria using data inputs from multiple system matches.
• Prepare and present progress reports, research findings, and administrative data monitoring and evaluation reports to appropriate internal stakeholders.
• Extract data sets and conduct research and data analysis using SQL and SPSS or other programs on internal and external systems that compose the CAS systems.
• Perform SQL and SPSS programming, collaborating with other teams in Office of Business Strategies and Solutions as needed.
• Quantify and review data using various research methodologies.
• Support existing analysis on the accuracy of the CAS system functionality that identifies potential eligibility for homeless or at-risk individuals or families.
• Monitor existing reporting mechanisms to facilitate the exchange of information with stakeholders including housing providers, intergovernmental partners, and oversight committees.
• Perform gap analysis and present statistical data to develop/inform performance measures used by operations.
• Perform literature and data reviews to evaluate the validity and reliability of prior studies and reports.
• Review automated data systems to understand data collected and propose system enhancements.
• Collaborate with Office of Business Strategies and Solutions staff and ITS as needed to refine the logic for generating CAS reports.

Benefits

• Public Service Loan Forgiveness eligibility
• New York City residency requirement with certain exceptions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Justice, Public Order, and Safety Activities
• Education Level: Ph.D. or professional degree
• Number of Employees: 5,001-10,000 employees