Senior Convention Services Manager - Crowne Plaza Atlanta Perimeter at Ravinia
About The Position
Our hotels bring people together. We’re searching for a Senior Convention Services Manager capable of juggling bookings, building strong client relationships and pulling together truly unforgettable events, meetings and conferences. Every day is different at IHG, but you’ll mostly be: ● Liaising with clients to build accurate events bookings ● Delivering exceptional service standards in-person, on email or over the phone ● Establishing client requirements to effectively facilitate their needs ● Accurately logging all enquiries in the sales and catering system – compiling accurate function sheets and regular reports for the Operations Team The hourly pay range for this role is $30.00 - $34.00 plus bonus. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
Requirements
- Previous groups, meeting and events experience in a hotel or sales role
- Passion for providing excellent client experiences and client engagement
- Confidence in proactively preventing problems and ability to handle service recovery following any complaints
- Love of working in a fast-paced and motivated team with a desire to take the next step in your career
- Excellent attention to detail
- Exceptional administrative and time-management skills
- Willingness to work as part of a team and learn new things
Responsibilities
- Liaising with clients to build accurate events bookings
- Delivering exceptional service standards in-person, on email or over the phone
- Establishing client requirements to effectively facilitate their needs
- Accurately logging all enquiries in the sales and catering system – compiling accurate function sheets and regular reports for the Operations Team
Benefits
- paid time off
- medical/dental/vision insurance
- 401k
- many other benefits to eligible employees
- full uniform
- impressive room discounts
- some of the best training in the business
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1-10 employees
