Senior Control Tower Specialist, Security, Road Transport US (7 on/7 off - 6:00 AM - 7:00 PM)

DSV•Lancaster, TX

27d•$60,000 - $75,000

About The Position

The Senior Control Tower Specialist, Security supports the protection of freight, equipment, drivers, terminals, and yard operations within a trucking and transportation environment. This role is highly operational and field-focused, with responsibility for real-time monitoring, incident response, security audits, and reinforcement of driver security training. This position plays a key role in cargo theft prevention, trailer integrity verification, high-value load routing support, and documentation, working closely with dispatch, driver managers, terminal teams, and external agencies to identify vulnerabilities and respond to security events across the transportation network. This role operates on a 7 days on / 7 days off schedule, with working hours from 6:00 AM to 7:00 PM, supporting continuous transportation operations. The position requires reliability, sound judgment, and strong decision-making during extended coverage periods.

Requirements

2-4 years of experience in trucking, transportation, logistics, or warehouse operations.
Working knowledge of trucking operations, including driver workflows, dispatch processes, load securement, and trailer types (dry van, reefer, flatbed).
Experience supporting or monitoring high-value freight shipments.
Proficiency with GPS tracking platforms, telematics systems, and security monitoring tools.
Strong communication skills with the ability to interact effectively with drivers, dispatch, and driver operations teams.
High attention to detail and ability to operate effectively in a fast-paced, real-time environment.
Operational accuracy and attention to detail: Consistently ensures shipment, security, and system information is accurate, complete, and handled with precision.
Proactive problem identification and issue resolution: Identifies potential security or operational issues early and takes action to resolve or escalate them appropriately.
Strong compliance and security awareness: Applies security policies, procedures, and regulatory requirements consistently throughout daily operations.
Ability to analyze data and maintain data integrity: Reviews tracking, telematics, and system data to support decisions while maintaining accurate and reliable records.
Clear written and verbal communication: Communicates effectively with drivers, dispatch, and internal teams and documents incidents clearly and professionally.
Sound judgment in high-pressure situations: Makes informed, calm decisions during time-sensitive or high-risk situations.

Nice To Haves

Experience in transportation, logistics, or supply chain security.
Experience using Transportation Management Systems (TMS).

Responsibilities

Monitor freight movements, driver activity, routing, and high-risk lanes to identify potential security threats.
Support high-value load security protocols, including seal verification, securement checks, and secure parking guidance.
Conduct trailer and equipment integrity inspections, including seals and chain-of-custody documentation.
Reinforce driver training related to cargo theft prevention, situational awareness, seal usage, securement, and safe parking practices.
Provide real-time security and routing guidance to dispatch and driver managers during elevated-risk situations.
Support the implementation and adherence to security procedures for tractors, trailers, straight trucks, and yard/drop-lot operations.
Respond to cargo theft, equipment theft, break-ins, pilferage, and other security incidents.
Collect initial incident information, including driver statements, telematics/GPS data, and supporting documentation.
Prepare clear and accurate incident documentation and investigation summaries for management review.
Coordinate with law enforcement, cargo theft task forces, and insurance partners as required.
Track cargo theft activity, regional risk alerts, and emerging security trends.
Monitor active shipments using GPS, telematics, and geofencing tools to identify route deviations or security risks.
Perform routine tracking of shipments to ensure compliance with security and routing requirements.
Identify security or operational exceptions, escalate issues per Control Tower protocols, and communicate risks to appropriate stakeholders.
Maintain accurate, real-time shipment and security data within the Transportation Management System (TMS).
Ensure required security documentation is obtained, verified, and maintained throughout the shipment lifecycle.
Enforce security Standard Operating Procedures (SOPs) from dispatch through delivery.
Other duties and projects as assigned

Benefits

DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being.
In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future.
To support a healthy work-life balance, DSV also offers generous paid time off, paid holidays, and additional floating holidays.

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