At bswift we’ve been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces. We’re looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you! The Senior Contracts Operations (Process) Manager serves as the strategic owner of the end-to-end client contracting process following a win notification. In this senior-level role, you will oversee complex contracts, coordinate cross-functional stakeholders, and drive operational excellence throughout the contract lifecycle. You will act as the central point of accountability—ensuring accuracy, speed, compliance, and transparency across Legal, Sales, Pricing, Security, and leadership teams. This role is critical in removing barriers, accelerating time-to-contract, and enabling the Sales organization to focus on pipeline growth and client acquisition. The Senior Contracts Operations (Process) Manager will also play a key role in continuous improvement, developing scalable processes, and shaping contract governance standards across the organization.