About The Position

Grid Solutions, Power Transmission (PT) Business Line is accountable for the design, production, sales, and services of high & medium voltage products. The product portfolio covers Air & Gas Insu-lated Switchgears, Power Quality Products & Power Transformers. Typical customers are Transmis-sion, Distribution, Power Generation Utilities and Developers, as well as a wide range of ‘Industrials’. Typical project values range from a couple of thousand dollars, up to the multimillion-dollar range. The Commercial Operations (ComOps) Manager is responsible for the management of risk processes in the commercial (Inquiry-to-Order) phase, including contract negotiation, risk review and approval, and overall support for the proposal generation process, to ensure commercial intensity & compliance to the Grid Solutions Deal Risk Management process (Policy 5.0). This role drives change through adaption, improved rigor in deal making/closure and for a better Operational Excellence to ensure proper risk management throughout the deal lifecycle, while closely aligned to customer CTQs.

Requirements

  • Bachelor's Degree in Business, Finance, Legal, Engineering or related area from an accredited university or college
  • Minimum 10 years of advanced experience in Sales & Risk Mitigation

Nice To Haves

  • Strong didactical contractual & negotiation skills
  • Knowledge of electrical transmission and distribution projects or power projects
  • Ability to influence and lead cross functional teams
  • Previous experience in the Energy industry
  • Experience in developing complex proposals or structuring complex deals
  • In depth knowledge of contractual terms and conditions; experience in structuring and negotiating contracts
  • Strong oral and written communication and presentation skills
  • Familiarity with the use and function of CRMs (Customer Relationship Management) – Salesforce

Responsibilities

  • Review and redline customer terms and conditions (T&Cs) and other commercial documents such as NDAs (Non-Disclosure Agreement), MOUs (Memorandum of Understanding), Lien Waivers, Assignment Agreements, Estoppel Letters, etc., preparing updates, assessing deal risks, and gathering required approvals
  • Lead customer negotiations, ensuring an acceptable risk profile for PT given the specific scope of supply and deal dynamics; engage with approvers and subject-matter experts as necessary
  • Build & operate Risk Review sessions to drive early engagement, strategy development and approvals with region & product teams as well as Operations, and supporting functions (legal, finance, tax, EHS, etc.), ensuring leadership alignment at all levels to obtain necessary decisions timely
  • Own the ComOps and respective risk process, including the use of tools and governance instances, ensuring development of consistent operations in ITO, adherent to our policies, processes & metrics
  • Provide direction to sales and tendering teams in quality assurance of proposal build including risk and approval management as well as a proper transition to OTR for Grid Solutions products
  • Ensure performance & effectiveness measurement through appropriate support of ITO teams, by applying KPIs and by challenging risk/opportunity assessment & mitigation strategies (e.g. based on trend analysis, proposal post-mortems & customer feedback)
  • Steers, potentially supported by ComOps-Risk experienced team member(s), commercial teams & different deal-types in bid build, risk assessment & mitigation, negotiations & escalations to ensure top bid quality & risk / reward balance
  • Builds & operates Deal Desk 1-4 for PT-region, drives early engagement / strategy development with other Grid Solutions BL-region teams, enabling faster decision making
  • Takes corrective action, based on LEAN tools, via post-mortem, win-loss analysis & customer feedback, to support word-class offer quality
  • Contributes to quality initiatives to drive process rigor, simplification, cash flow and tools adaption
  • Negotiates complex contracts terms, mapping customer needs & understanding PT’s key quality goals & strategic imperatives
  • Ensures performance/effectiveness through strong support of deal teams, by challenging risk/opportunity assessments/RAM Process
  • Drives empowerment through standardized/deal-specific T&Cs, engagement with Deal Desks, GSMM, and people capability development
  • Leads change mgt. to challenge status quo, to reduce cycle time + costs, improve service quality; drives behavioral change
  • Interfaces with all functions such as Sales, Tendering, Legal, Finance & Operations, and also with other Grid Solutions BLs to optimize sales solutions
  • Support design and drive implementation of proposal standards and new commercial models to increase orders volume and market reach
  • Support and drive change management process to challenge current commercial processes, in order to reduce cycle times & costs, improve service quality & mitigation plans and define the appropriate pricing and commercial strategy
  • Work closely with the Region Sales teams as a key partner in the strategy development to create winning proposals and meeting or exceeding the region’s plan for orders, and financial KPIs
  • Drive empowerment through localization of T&Cs, functional expertise across region, and people capability development
  • Ensure seamless hand-over of Pos/signed contracts to OTR
  • Support and provide guidance to the project team on general contractual issues, including clarification of contractual or legal queries
  • Support the OTR team with notifications, assignments, purchase orders, and contract requests from the Execution/Project Management team
  • Maintains knowledge of market trends & actions, customer requirements, competitor actions and customer base and understands local particularities of sub-markets across region; interface with internal and external customers, identify customer needs

Benefits

  • medical
  • dental
  • vision
  • prescription drug coverage
  • access to Health Coach from GE Vernova, a 24/7 nurse-based resource
  • access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
  • GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants
  • tuition assistance
  • adoption assistance
  • paid parental leave
  • disability benefits
  • life insurance
  • 12 paid holidays
  • permissive time off
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