Senior Content Strategist

AudienceView • La Canada Flintridge, CA

21h • Remote

About The Position

We're looking for a strategic storyteller who can craft compelling narratives and bring them to life across every customer touchpoint. You'll be equal parts strategist and creator—developing our overarching content vision while rolling up your sleeves to write, design presentations, and produce content that resonates. This role is the connective tissue between our products, our customers, and the market, ensuring we tell one cohesive story that differentiates our brand and drives business results.

Requirements

• 7+ years in marketing with a focus on content strategy, brand narrative, or storytelling
• Exceptional writing ability across formats—you can write for executives, technical buyers, and end users
• Player-coach mentality: strategic thinker who loves getting hands-on with content creation
• Comfortable being the voice of the customer—willing to do research, listen to calls, and talk to customers
• Proficiency with AI tools to accelerate content development
• Strong cross-functional collaboration skills—you know how to influence without authority

Nice To Haves

• Background in the live events or arts preferred but not required

Responsibilities

• Develop and own our overarching brand narrative and content strategy across all channels
• Stay deeply connected to our customers and industry by listening to sales calls, joining customer conversations, and attending industry events to source stories and insights
• Research and understand market trends, competitive positioning, and emerging themes to ensure our narrative evolves with the market
• Create the "through line" that connects our product portfolio into one cohesive story
• Partner with Product Marketing to weave product messaging into our website and key digital assets
• Drive consistency in messaging across Demand Gen, Product Marketing, Customer Marketing, Sales, and Events
• Partner closely with Demand Gen, ABM, Sales, Events, and Customer Marketing teams to ensure content serves their specific needs while maintaining narrative consistency
• Create high-impact content across formats: thought leadership articles, industry presentations, case studies, website copy, campaign messaging, and sales enablement materials
• Surface stories and themes from customer conversations and the field, then support other teams to amplify them across marketing channels
• Leverage AI tools to augment ideation, refine concepts, and scale content production
• Lead Content Specialist and Designer to execute on production and distribution while staying hands-on with high-priority content

Benefits

• We’re a global leader in live events technology. As the essential partner to get live events discovered, attended, and remembered, we help our clients sell more tickets every single day.
• We’re passionate about live entertainment. AudienceView believes in the power of live events and its purpose is to ignite that passion in people around the world.
• We have amazing clients. Our exciting roster of clients includes sports, live music, and performing arts organizations
• Our employees love us. We offer excellent benefits, competitive salaries, flexible hours, remote work opportunities, and more!
• We're a remote-first company. Our remote culture allows our employees to have the flexibility to work anywhere in the country they are residing (Canada, the USA, UK, and Chile).
• Diversity and inclusion are paramount to building our culture. The data is abundantly clear that diverse teams are more successful because they offer different perspectives, increased innovation, faster problem-solving, and higher employee engagement among other benefits.
• Flexible work schedule: AudienceView empowers permanent employees to take off alternating Fridays by condensing their two-week schedule into 9 days. Flexible, uncapped vacation and sick policy. Employees need time away from work to recharge.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed