Senior Content Designer, Commerce, Web and App, Human Interface Design

General Motors • Wichita, KS

22d • Remote

About The Position

Are you passionate about crafting intuitive, beautiful, and human-centered digital experiences across vehicles, web, and mobile platforms? Our Human Interface Design (HID) team is redefining how people interact with automotive technology—both inside and outside the vehicle. From in-vehicle displays to connected apps and foundational design systems across software and hardware, we create seamless experiences that feel effortless, engaging, and safe. This role is focused on creating excellent content design to support our commerce platform and experiences.

Requirements

• Strong written, visual, and verbal communication skills
• A clear portfolio of work that showcases your ability to write and evaluate writing.
• Self-starter with strong autonomy. You're comfortable identifying problem areas, tackling them independently, and sharing your findings. You create clarity rather than waiting for it to be provided.
• Deep understanding of human interface design best practices. You can iterate quickly, form a clear design point of view, and navigate cross-functional feedback.
• You have a strong sense of what needs a name, and what simply needs a clear interface label.
• Strong editorial and design sensibility. You love language but believe most software benefits from fewer words.
• High comfort level with technical complexity. You pick up new terminology quickly and have experience working with engineers, product managers, and other partners to understand requirements and functionality.
• Strong sense of when to push back on requirements and when to work within current system constraints to keep work moving forward.
• Skilled in information architecture and taxonomy. You know how to simplify a complex menu structure.
• Comfortable presenting to executive leadership. You know how to showcase work effectively and read the room to encourage meaningful feedback.
• Kind, collaborative, and easy to work with. You build strong relationships and contribute to a positive team culture.
• Proficient in Figma.
• Experience drafting concise and clear writing for commerce content design.
• A clear portfolio of work that showcases your ability to write and evaluate writing.

Nice To Haves

• Experience following an in-house design system and writing standards

Responsibilities

• Own the OnStar and additional commerce content design spaces
• Support a vision for an improved commerce experience
• Collaborate with designers, Customer Experience and Marketing team members
• Act as a subject matter expert and point of contact for all commerce content design
• Design great experiences through clear and concise language

Benefits

• GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees