Celonis-posted 4 months ago
$121 - $153,000/Yr
Full-time • Mid Level
Hybrid • Redwood City, CA
1,001-5,000 employees
Publishing Industries

We're Celonis, the global leading Process Mining software company and one of the world's fastest-growing SaaS firms. We believe that every company can unlock its full execution capacity - and for that, we need you to join us as a Senior Services Consultant. Celonis Services is a strategic services organisation that focuses on the technical aspects of our customers' journeys, which includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations and driving product adoption for our customers. We achieve this by bringing together our best practices, delivery experience, award-winning enablement, and support expertise.

  • Be a key player in our agile Celonis implementation project teams, delivering optimal solutions that meet customer needs and solve pain points.
  • Design creative analyses and execution apps with a focus on incorporating Machine Learning algorithms and Task Mining to increase process transparency.
  • Leverage Celonis technology to uncover process inefficiencies and understand root causes through close collaboration with customers.
  • Facilitate value creation workshops and align measures to improve process inefficiencies.
  • Quantify the business and financial potential and present insights to management.
  • Implement Celonis' Process Automation technology to streamline customer processes, increase value, and enhance process conformance rates.
  • Implement KPIs to measure customer success and enable continuous process improvement.
  • Ensure customer enablement to continuously improve processes.
  • Set the foundations of the long-term customer success journey.
  • 4-7 years working experience in IT-Consulting, Management Consulting, Process Improvement or a similar area.
  • Proficiency with SQL or other programming languages (Python, R, Matlab...) and a strong interest in Big Data, Data Mining, and Process Mining.
  • Excellent analytical skills, well organised and known for being a quick learner.
  • Strong communication skills and enjoy interacting with various customers to understand and interpret business processes.
  • Successfully completed your studies in Business Informatics, Computer Science, Information-oriented Business Administration/ Economics, Mathematics or a comparable degree program.
  • Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business.
  • Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities.
  • Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more.
  • Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs.
  • Connect and Belong: Find community and support through dedicated inclusion and belonging programs.
  • Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.
  • Collaborate Globally: Join a dynamic, international team of talented individuals.
  • Empowered Environment: Contribute your ideas in an open culture with autonomous teams.
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