Baker Tilly-posted 3 months ago
$85,910 - $162,890/Yr
Los Angeles, CA
5,001-10,000 employees

Join One of the Fastest-Growing Professional Services Firms in the Nation. Are you passionate about helping clients embrace technology to elevate their business operations and enhance customer satisfaction? If yes, consider joining Baker Tilly US, LLP (BT) as a Sage Construction Management (SCM) Senior Consultant! At BT your main responsibilities will include working directly with clients to deliver software solutions through implementation projects and ongoing support—driving high customer satisfaction and successful adoption. As one of the fastest-growing firms in the country, BT offers: A clear path for career advancement, Flexibility in how and where you work, Meaningful relationships with clients, teammates, and leaders who genuinely care about your growth and development.

  • Provide prompt, concise, and friendly communications providing high quality service.
  • Utilize time management skills with ability to manage priorities independently and successfully multi-task across projects, customers, and internal activities.
  • Advocate for clients, team members, and the product.
  • Work effectively independently and collaboratively in a team environment.
  • Mentor other team members in areas of subject matter expertise.
  • Monitor and respond to customer technical issues, implementation questions and informational requests.
  • Clearly articulate system functionality to customers through written and oral communication methods.
  • Coordinate, plan, and lead internal and client project team meetings.
  • Configure and implement the Sage Construction Management, with our prescriptive implementation methodology resulting in in-scope/on-budget/on-time delivery, high customer satisfaction, and successful customer adoption.
  • Provide sales demonstrations for Sage Construction Management software to prospects.
  • Document customer business requirements into configurable software solutions and business management processes utilizing best practices and visual process flowcharts.
  • Perform gap analysis between system functionality and client requirements including recommendation of alternative applications to achieve similar goals when necessary.
  • Lead and/or assist team with all aspects of the implementation process which includes collaborative consultation with the client, requirements definition, solution design, configuration, unit and integration testing, training, data cleansing, and data migration.
  • Conduct training for customer end-users at all levels of the customers organization and relate system functionality to customer business operations.
  • Utilize and deepen your knowledge of the Sage Construction Management software including development of expertise implementing and using SCM, as well as staying current with the latest product features and enhancements, especially those related to the CRE products at Sage.
  • Any additional assignments as requested by management.
  • A Bachelor's degree or greater in related field or equivalent work experience.
  • Deep knowledge of the construction industry, including micro-verticals, operational/reporting requirements, and terminology.
  • 2+ years of experience working as Project Control Specialist or Project Manager for a construction company.
  • 2+ years of experience working with construction management applications such as Procore, Corecon, Fieldwire, Buildertrend, Autodesk, RedTeam, etc.
  • Sage Construction Management Implementation certificate (preferred).
  • Experience as a client-facing support consultant (preferred).
  • Knowledge of construction project accounting and project estimating (preferred).
  • Hands-on experience with full-cycle software delivery or as an end-user during implementation or upgrades (preferred).
  • Proficiency in Microsoft Office Suite.
  • Eligibility to work in the U.S. without sponsorship.
  • Sage Construction Management Implementation certificate.
  • Experience as a client-facing support consultant.
  • Knowledge of construction project accounting and project estimating.
  • Hands-on experience with full-cycle software delivery or as an end-user during implementation or upgrades.
  • A clear path for career advancement.
  • Flexibility in how and where you work.
  • Meaningful relationships with clients, teammates, and leaders who genuinely care about your growth and development.
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