Senior Connectivity Engineer, Network Product Development

Amazon • Cupertino, CA

23h

About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation
of all AWS global infrastructure. In other words, we're the people who keep the
cloud running. We support all AWS data centers and all of the servers, storage,
networking, power, and cooling equipment that ensure our customers have
continual access to the innovation they rely on. We work on the most challenging
problems, with thousands of variables impacting the supply chain - and we're
looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply
chain specialists, security experts, operations managers, and other vital roles.
You'll collaborate with people across AWS to help us deliver the highest
standards for safety and security while providing seemingly infinite capacity at
the lowest possible cost for our customers. And you'll experience an inclusive
culture that welcomes bold ideas and empowers you to own them to completion.

On an everyday basis as an engineer or scientist in our team, you have the
unique opportunity to understand the growing AWS network and our internal
customers' requirement on interconnect solutions, and work backwards to devise
hardware solutions by influencing the broad industry and/or to develop software
tools with partner teams to maintain a highly available network that delights
AWS customers. You design and implement processes and mechanisms that both help
the team to deliver business impact to the organization in a systemic way, while
also helping to raise the bar on our operational excellence.
You'll bridge design, construction, and operations, ensuring that every layer of
physical networking—from fiber trunks to copper patching —meets high standards
of performance, reliability, and scalability.

Within AWS Networking, the Network Product Development (NPD) organization is
responsible for designing the hardware, building the software, and owning the
interconnects for the routers that power the global AWS network. Beyond product
delivery, we actively manage the fleet or routers in a network that grows by 70%
annually. This means tracking key business and operational metrics to ensure
that we operate smoothly and minimize or eliminate customer impact due to device
related issues for a transparent AWS customer experience.

Requirements

• Bachelor’s degree in Engineering, Telecommunications, Electrical Engineering, Computer Engineering, or related field - or equivalent experience
• 7+ years of hands-on experience on fiber plant design and network design OR 10+ years of experience in structured cabling design, deployment, and maintenance for large-scale data centers
• 5+ years of experience with fiber plant design and IEEE standards
• 2+ years of experience working with optical protocols and technologies
• Expertise in industry standards such as ANSI/TIA, BICSI and other relevant structured cabling guidelines
• Proven ability to coordinate with cross-functional teams and external vendors on large-scale projects
• Strong skills in reviewing and interpreting technical drawings, cable schedules, and documentation management

Nice To Haves

• PhD, or Master's degree and 3+ years of industry or academic research experience
• Advanced degree (Master's) or certifications such as BICSI, RCDD, etc.
• Expertise in fiber systems design and development
• Experience working in hyperscale cloud, AI or high-performance computing environments
• Proficiency in 2D/3D engineering tools (e.g. CAD, Revit) for design and clash detection
• Expertise in debugging and troubleshooting
• Experience working with Fiber manufacturing and Fiber termination plants
• Significant experience in the product development lifecycle
• Strong analytical & troubleshooting skills for physical-layer network systems
• Proven track record of innovating or inventing network solutions to business problems

Responsibilities

• Manage vendors and manufacturers to assess new fiber optic and passive infrastructure designs, establish fiber testing standards, and develop scalable implementation strategies for network-wide deployment.
• Automate fiber test plans and qualify fiber connectivity designs.
• Design and specify structured cabling systems (fiber, copper, cable trays/duct banks) for network layers at hyperscale data centers
• Develop standards, reference designs, and installation guidelines for physical network/cabling deployments and structured cabling systems
• Focus on ambiguous problem areas in existing or new network architecture and systems development initiatives, propose and deliver projects that have a significant business and/or customer impact
• Drive discussions with customers and peers, and being a key influencer in team strategy
• Partner with internal network engineering and site operations teams to align physical design with logical network architecture
• Manage fiber vendors and contractors; perform quality control and commissioning of fiber bundles and structured cabling systems
• Perform mitigation analysis and site inspections to validate as-built conditions, ensuring compliance with design and operational requirements
• Monitor module quality in the fleet and build mechanism to remediate large scale events and improve health of our links
• Troubleshoot and resolve issues during build, commissioning, and handover phases to ensure network readiness
• Maintain documentation, drawings, and asset records for physical network components across global sites
• Provide feedback to design and operations teams to drive continuous improvement of physical network standards

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level