About The Position

The Senior Concessions Operations Manager with Mansfield Stadium is a management position responsible for developing and executing food and beverage solutions to meet customer needs and tastes. Oversees and manages concession operations where customers order prepared foods from a menu.

Requirements

  • Requires at least 4 years experience and 1-3 years in a management role.
  • Bachelor's degree or equivalent experience
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lbs
  • Must be able to stand for extended periods of time.

Responsibilities

  • Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance.
  • Ensure food services appropriately connects to the Executional Framework.
  • Coach employees by creating a shared understanding about what needs to be achieved and how to execute.
  • Reward and recognize employees.
  • Ensure safety and sanitation standards in all operations.
  • Develop and maintain effective client and customer rapport for mutually beneficial business relationship.
  • Demonstrate excellent customer service using Aramark's standard model.
  • Identify client needs and effectively communicate operational progress.
  • Adopt Aramark process and systems.
  • Build revenue and manage budget, including cost controls with regard to food, beverage and labor.
  • Ensure the completion and maintenance of P&L statements.
  • Achieve food and labor targets.
  • Manage resources to ensure quality and cost control within budgetary guidelines.
  • Implement and maintain Aramark agenda for both labor and food initiatives.
  • Create value through efficient operations, appropriate cost controls and profit management.
  • Full compliance with Operational Excellence fundamentals, including food and labor.
  • Direct and oversee operations related to production, distribution and food service.
  • Maintain a safe and healthy environment for clients, customers and employees.
  • Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour.
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