Senior Compliance Governance & Operations Analyst (US)

TD Bank•Charlotte, NC

12d•$72,280 - $108,160

About The Position

At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact – both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program – it's about creating a culture of compliance that will cascade throughout the organization. The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the bank’s size, complexity, and risk profile. In this role, you’ll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future. Beyond technical expertise, we’re looking for someone with an entrepreneurial mindset—someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure. Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you’ll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards. The Senior Compliance Business Oversight Analyst will ensure the effective implementation and ongoing enhancement of EGRC frameworks and standards, promoting a culture of regulatory compliance, accountability, and operational excellence. This role involves working closely with Compliance personnel to support and coordinate activities related to the development and oversight of rollout of quality control and change activities. The Analyst will establish and maintain comprehensive reporting and governance documentation, assist in the preparation for internal audits and regulatory examinations, and track remediation efforts. They will support the resolution of compliance-related findings, ensuring effective communication with relevant stakeholders, and coordinate ad hoc responses to regulatory agencies. Additionally, the Analyst will manage internal audit findings and requests related to the risk and reporting team's oversight. The role also involves engaging in continuous improvement initiatives to enhance compliance risk and reporting processes, promoting a culture of risk awareness throughout the organization. The Senior Compliance Governance & Operations Analyst provides a range of research, analytical and/or operational process support within a defined area of the function. Supports implementation activities related to initiatives including the development of and maintaining enterprise Compliance programs. This role may interact with key stakeholders and third-party service providers to deliver Compliance programs that satisfy regulatory requirements.

Requirements

Undergraduate degree or equivalent work experience
5+ years of experience
Knowledge and experience within bank compliance or bank audit, legal and regulatory environment, enterprise governance framework, products and services, policies, standards, systems, reporting, and training requirements
Knowledge of current and emerging trends, including regulatory expectations and standards for effective compliance management systems
Knowledge and experience with risk management environment, standards, and regulations
Ability to independently identify, assess, and escalate issues requiring senior management attention
Experience leading bank compliance-related projects with multiple stakeholders and strict deadlines
Experience presenting to management and regulators
Ability to research, interpret, and summarize relevant regulatory expectations, laws, regulations, and impacts on Compliance Program elements
Skill in using computer applications, including MS Office
Skill in using advanced analytical software tools, data analysis methods, and specialized reporting techniques.
Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
Be knowledgeable of practices and procedures within own area of responsibility and keeps abreast of emerging trends for own functional area

Responsibilities

Expected to exercise sound and expert independent professional judgment and discretion in interacting and communicating with staff and senior management of the Bank with respect to regulatory risk matters.
Empowered to make prudent professional decisions in rendering advice and counsel to business lines or assigned areas on compliance matters and regulatory risks which may impact performance of the business and overall enterprise strategies and objectives.
Provides responses to regulatory agencies and Internal Audit.
Interacts directly and independently with auditors and regulatory agencies and provides approval for document submissions to these entities, based on professional judgment regarding responsiveness and appropriateness.
Acts as the primary subject matter expert for certain Compliance Program elements and is expected to make decisions regarding compliance with these Program requirements and to escalate instances of non-compliance.
Works independently as the senior analyst/subject matter expert and may coach and educate others
Oversees and/or independently performs tasks from end to end
Applies expert knowledge of business operations, products, services, methods and operating standards to drive unit or team performance and provides training to other team members based on expert knowledge
Executes on more complex and/or non-standard requests
Researches and investigates a range of operational/reporting/process issues and provides recommendations to senior management across the enterprise (including Global partners)
Recommends and implements solutions within own area of responsibility that impact the strategies and objectives of the Department
Coordinates/integrates work with other areas as needed
Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise
Requires advanced technical/business/function knowledge for discipline supported
High level of complexity in operational/reporting/process and/or analysis function requiring medium to longer term focus
Represents the group as the lead or subject matter expert on projects/initiatives and/or at meetings across the organization
Provides Compliance research, evaluation, operational, reporting and/or analytical support in oversight and control function to internal (Compliance) partners, in a timely manner
Coordinates requests to and from, business (Compliance) partners and coordinates tracking and reporting of Compliance function initiatives and programs
Prepares and delivers summaries, communications, reports and presentations for management, regulators, and other internal and external stakeholders
Recommends responses to enterprise Compliance Program questions and immediately escalates any sensitive issues according to departmental procedures
Analyzes data and draw conclusions to meet program health reporting requirements
Analyzes emerging trends pertaining to regulatory changes, reporting or other departmental functions and provides recommendations to enhance or rectify Compliance - related gaps, issues and enhancements
Proactively identifies matters requiring additional review, escalation, and liaises with appropriate staff to resolve, as appropriate
Contributes to various activities and processes as assigned
Adheres to enterprise frameworks or methodologies that relate to activities for own business area
Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
Be knowledgeable of practices and procedures within own area of responsibility and keeps abreast of emerging trends for own functional area
Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high risk activities as necessary
Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience
Conducts reporting and/or meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices
Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exists
Acquires and applies expertise in the discipline, provides guidance, assistance and direction to others
Identifies, recommends and effectively executes standard practices applicable to the discipline
Adheres to internal policies/procedures and applicable regulatory guidelines
Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
May lead work streams by acting as a project lead/subject matter expert for small scale projects/initiatives in accordance with project management methodologies
Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/ points of interest
Supports the team by continuously enhancing knowledge/expertise in own area and participate in knowledge transfer within the team and business unit
Keeps current on emerging trends/ developments and grows knowledge of the business, related tools and techniques
Participates in personal performance management and development activities, including cross training within own team
Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provides training, coaching and/or guidance as appropriate
Contributes to a fair, positive and equitable environment that supports a diverse workforce
Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Benefits

TD is committed to providing fair and equitable compensation opportunities to all colleagues.
Growth opportunities and skill development are defining features of the colleague experience at TD.
Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role.
Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

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