Senior Compliance Governance & Operations Analyst (US)

TD Bank•Mount Laurel, NJ

About The Position

At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact – both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program – it's about creating a culture of compliance that will cascade throughout the organization. The Ideal Candidate The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the bank’s size, complexity, and risk profile. In this role, you’ll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future. Beyond technical expertise, we’re looking for someone with an entrepreneurial mindset—someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure. Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you’ll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards. We are seeking a detail-oriented Senior Privacy Compliance Governance & Operations Analyst, who serves as a key member of the U.S. Privacy Office, providing second-line oversight for privacy compliance governance and operational risk management. This role ensures adherence to U.S. privacy regulations, including biometric privacy laws, and oversees third-party compliance risks. The analyst supports regulatory change management, policy alignment, and monitoring activities under the Enterprise Regulatory Compliance Management (RCM) Framework. The above details are specific to this role which is outlined in the general description below. Please review the Preferred Skills and experience section below as you consider this opportunity. Job Summary: The Senior Compliance Governance & Operations Analyst provides a range of research, analytical and/or operational process support within a defined area of the function. Supports implementation activities related to initiatives including the development of and maintaining enterprise Compliance programs. This role may interact with key stakeholders and third-party service providers to deliver Compliance programs that satisfy regulatory requirements. Depth & Scope: Expected to exercise sound and expert independent professional judgment and discretion in interacting and communicating with staff and senior management of the Bank with respect to regulatory risk matters. Empowered to make prudent professional decisions in rendering advice and counsel to business lines or assigned areas on compliance matters and regulatory risks which may impact performance of the business and overall enterprise strategies and objectives. Provides responses to regulatory agencies and Internal Audit. Interacts directly and independently with auditors and regulatory agencies and provides approval for document submissions to these entities, based on professional judgment regarding responsiveness and appropriateness. Acts as the primary subject matter expert for certain Compliance Program elements and is expected to make decisions regarding compliance with these Program requirements and to escalate instances of non-compliance. Works independently as the senior analyst/subject matter expert and may coach and educate others Oversees and/or independently performs tasks from end to end Applies expert knowledge of business operations, products, services, methods and operating standards to drive unit or team performance and provides training to other team members based on expert knowledge Executes on more complex and/or non-standard requests Researches and investigates a range of operational/reporting/process issues and provides recommendations to senior management across the enterprise (including Global partners) Recommends and implements solutions within own area of responsibility that impact the strategies and objectives of the Department Coordinates/integrates work with other areas as needed Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise Requires advanced technical/business/function knowledge for discipline supported High level of complexity in operational/reporting/process and/or analysis function requiring medium to longer term focus Represents the group as the lead or subject matter expert on projects/initiatives and/or at meetings across the organization

Requirements

Undergraduate degree or equivalent work experience
5+ years of experience
Strong analytical and problem-solving skills.
Excellent communication and stakeholder management abilities.
Ability to interpret complex regulations and translate them into actionable policies.
Project management and organizational skills for handling multiple priorities.
High attention to detail and risk awareness.
Technical Knowledge: Familiarity with privacy frameworks, principles and laws. Understanding of regulatory change management processes and compliance monitoring tools.

Nice To Haves

Knowledge/work experience of Privacy Compliance
Knowledge of Third Party Risk Management
Knowledge of Privacy/Compliance Governance
Bachelor degree required, IAPP licenses an added advantage

Responsibilities

Regulatory Change Management: Monitor and assess emerging U.S. privacy regulations, including biometric. Update internal policies, standards, and controls to maintain compliance. Collaborate with US regulatory change office (USCRCO), and business stakeholders to implement changes effectively.
Biometric Privacy Governance: Assist in Developing and maintaining governance frameworks for biometric data collection, storage, and usage. Perform Privacy Assessments for initiatives involving biometric identifiers. Ensure compliance with state-specific biometric privacy laws (e.g., BIPA) and enterprise risk appetite.
Third-Party Compliance Oversight: Conduct risk assessments and due diligence for vendors handling personal or biometric data by reviewing contracts and deviation reports such as MSA, SOW, etc.. Ensure contractual obligations align with privacy requirements and enterprise standards. Partner with Vendor Compliance teams to monitor adherence and escalate material risks. Contractual Compliance: Review and validate privacy-related contractual clauses, including data protection addendums and breach notification requirements. Ensure contracts align with U.S. privacy laws and biometric data regulations by reviewing contract deviations including MSA's, SOW's and NDA's. Policy & Framework Alignment: Support the U.S. Privacy Office in maintaining policies, standards, and exception management processes.
Monitoring & Reporting: Execute risk-based monitoring . Prepare reports for senior management and escalate material compliance gaps.

Benefits

Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

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