Senior Complex Claims Specialist (New York Labor Law)

W.R. Berkley Corporation•Atlanta, GA

40d•$125 - $140

About The Position

Ideal Complex Claims Specialist will have 8 or more years of commercial general liability claims experience, with significant experience in complex coverage and litigated claims. Specific knowledge and expertise in New York Labor law and construction related claims are critical to this role. New York Adjuster License a plus. Candidates must be capable of working under limited supervision and working with a remote manager. In this role, the claims professional investigates, evaluates, negotiates, and resolves litigated and non-litigated bodily injury, property damage, personal and advertising injury, and claims of high exposure and complexity.

Requirements

Four (4) year College Degree, or commensurate experience and training
Eight (8) or more years claims handling experience or equivalent experience.
In-depth knowledge of the insurance industry, including legal and regulatory environments.
A strong functional and developing knowledge of substantive laws and legal procedures.
Attributes and superior command of the skills necessary for handling complex primary, excess and surplus lines claims for various lines of business, including:
Effective problem solving (identifying issues and effective solutions)
Sound decision making
Commitment and dedication to job responsibilities
Ability to adapt to changing job requirements
Willingness to accept constructive criticism
Focus under stress
Accuracy
Strong organizational ability
Clear, concise, and complete verbal and written communication
Proactive consideration of customer needs and concerns
Positive attitude
Interest and willingness to learn
Acting with integrity
Robust negotiation skills
Ability to travel as required

Nice To Haves

JD preferred but not required
Industry designations preferred (CRIS, AIC, SCLA, etc.)
New York Adjuster License a plus.

Responsibilities

Analyze coverage, identify coverage issues, and prepare coverage letters for supervisor approval
Focus on specialized claims in construction defect
Investigate and evaluate liability
Investigate and evaluate damages
Manage litigation by assigning counsel from the approved panel where applicable, establish litigation plan and budget, coordinate with defense counsel, and continuously review the potential for resolution.
Establish timely reserves within authority and re-evaluate throughout the life of the claim
Maintain up-to-date, appropriate file documentation and written file notes
Maintain an active diary and productive file inventory
Timely completion of all required large loss reporting
Negotiate settlements within authority limit granted, and attend mediations, Mandatory Settlement Conferences, and/or Alternative Dispute Resolutions
Proactively control the work product and expense of outside vendors
Develop and maintain positive customer relationships and provide superior customer service
Timely identify all potential opportunities for co-insurance, transfer of risk and/or subrogation
Ability to Work with designated assigned accounts
Recognize and investigate fraud
Comply with deductible/self-insured retention recovery protocol
Meet all State licensing requirements
Adhere to all statutory regulations, Unfair Claims Practices acts, and corporate Best Practices
Demonstrated success in handling cases that involve New York Labor law is critical for this role