Senior Compatibility Analyst | Irvine, CA
About The Position
At Blizzard Entertainment, we pour our hearts and souls into everything we create. Best known for iconic video game universes, including Warcraft, Overwatch, Diablo, and StarCraft, we’ve been creating genre-defining games for millions of players around the world for more than 30 years. We’re on a quest: bring our dreams to life and craft the most epic entertainment experiences…ever. Hard work, iteration, and polish go into the Blizzard “secret recipe,” but the most important ingredients come from talented people who share our vision. The concept of “Blizzard polish,” that is, the infinite care and loving detail put into every aspect of our games, is something we take seriously and pride ourselves on delivering to our players. It’s a responsibility shared across the company – and its undisputed heart and soul is Blizzard QA. Blizzard QA is a close-knit team; we care about iteration, problem-solving, and succeeding as a group. We genuinely love what we do for a living and expect the same from everyone who joins us! JOB SUMMARY A Senior Compatibility Analyst is a seasoned technical professional with deep expertise in computer architecture, memory, graphics, and network technologies. They require minimal direction, often assuming leadership roles on projects and serving as a subject matter expert. They develop training materials, lead technical workshops, and mentor other team members. This role involves resolving complex hardware and system software issues, often requiring creative solutions and independent judgment. Senior Compatibility Specialists collaborate with stakeholders to set and meet product quality objectives and actively participate in product development meetings and planning activities.
Requirements
- Minimum 5 years experience in software or hardware testing.
- Strong experience testing Windows, macOS, iOS, Android, PlayStation 4, Xbox One, and Nintendo Switch.
- High School diploma or equivalent required.
- Bachelor’s Degree in a related field preferred.
- Advanced knowledge of computer processors, memory, graphics, network technologies, and virtual machines.
- Highly proficient in installing and maintaining all supported Windows and macOS operating systems.
- Advanced ability to leverage software development and debugging tools.
- Proven ability to analyze and interpret data/workflows, recognize critical issues, and raise concerns.
- Be an expert in one or more software testing methodologies.
- Excellent written and verbal communication, planning, organization, and time management skills.
Nice To Haves
- CompTIA A+ and Network+ certification or equivalent
- ISTQB Certified Tester Advanced Level (CTAL) or equivalent.
- Experience with container technologies such as Docker and Kubernetes
- White box testing experience.
- Proficient in at least one programming language such as Python.
- High level of gaming knowledge and/or skill.
- Passion for Blizzard’s line of products and services
Responsibilities
- Use advanced testing methodologies to create and execute test plans, designs, and closures, and maintain test libraries.
- Ensure requirements and risks are consistently addressed throughout the software development life cycle (SDLC).
- Conduct interoperability, performance, and network emulation tests across all platforms and provide detailed technical analysis of the results.
- Develop and implement scripts and tools that significantly increase automation coverage.
- Proactively collaborate with software developers and hardware vendors to resolve issues and achieve test objectives.
- Analyze test data and results to identify patterns and improve engineering quality.
- Build, troubleshoot, and maintain computer systems, servers, and virtual machines.
- Utilize and propose new measures and Key Performance Indicators (KPIs) to validate and report software quality.
- Leverage and adhere to departmental Service Level Agreements (SLAs) using project management tools like JIRA and testing tools like TestRail.
- Approach software development with a "gray-box" perspective, using developer tools to create custom test scenarios.
- Support in the creation and maintenance of system libraries, and support the configuration, deployment and management of specialized system setups.
- Partner and collaborate with others in developing knowledge and skills through training and constructive feedback.
- Performs other duties as assigned.
Benefits
- Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance
- 401(k) with Company match, tuition reimbursement, charitable donation matching
- Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave
- Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others
- If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.
- You can learn more by visiting https://www.benefitsforeveryworld.com/.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
