Senior Community Manager

Cortland Company • Charlotte, NC

40d

About The Position

At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment. Role Overview As the Senior Community Manager will oversee a portfolio of multifamily apartment home communities leading all aspects of operations including sales, maintenance, staffing, financials, budgets, and vendor management. As the regional leader, you will travel within your portfolio to ensure company standards, resident satisfaction, occupancy, compliance with policies and procedures, safety, and fair housing guidelines while motivating and leading your teams to success.

Requirements

• Solid 3+ years in multisite of a multimillion-dollar, multisite operations, and P&L management
• Demonstrated success with innovative, large team leadership
• Superior record of improving business results and sophisticated business plan execution
• Expert time management, prioritization, and multi-tasking skills in a fast-paced work environment
• Proven ability to manage budgets and proactively solve problems

Nice To Haves

• Bachelor's degree in business, real estate, or related field preferred

Responsibilities

• Oversee daily operations, managing budgets, and setting performance objectives throughout assigned market.
• Assessing and optimizing each associates strengths to handle unexpected situations and addressing shifting needs enhancing efficiency throughout the community.
• Foster engagement across multiple communities with clear communication, expectations and goals encouraging team collaboration.
• Partner with multiple departments such as Resident Services and Lease Admin to help ensure effective partnerships, seamless workflow, and resident experience.
• Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments.
• Oversee fiduciary planning and governance, assess performance, create action plans to exceed goals, and engage in creative problem-solving - especially when it comes to residents
• Operate with a forward-thinking mindset, maintaining an awareness of growth and the capability to scale
• Form constructive partnerships with your regional support teams, construction and Centers of Excellence maximum performance success
• Display your in-depth understanding of managing budgets and executing financial success in your partnership with the Investment team and ensure that your community is performing in accordance with its business plan and close out is completed.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 1-10 employees