Senior Community Engagement Specialist

AECOM • San Antonio, TX

11d • $85,000 - $130,000 • Hybrid

About The Position

AECOM’s West Region Strategic Communications Group is seeking a passionate bi-lingual Senior Community Engagement Specialist to join the AECOM team to assist in the delivery of large, complex infrastructure projects on both sides of the Texas/Mexico Border. This communication specialist professional will work collaboratively with AECOM's client and specialist teams and be accountable for leading stakeholder engagement and communications tasks.

Requirements

• BA/BS + 6 years of related equivalency or demonstrated equivalency of experience and/or education.
• Bilingual fluency English/Spanish with experience working with Texas/Mexico Border communities.

Nice To Haves

• 10 + years of professional experience in a communications, community engagement or stakeholder management position.
• 6 + years of relevant experience in a stakeholder management and/or communications management position, including experience on large infrastructure programs
• 3 + years of professional experience working on large infrastructure projects or programs.
• Ability to demonstrate sound knowledge, understanding, and experience of managing complex stakeholder relationships and establishing effective communications strategies in an operational and public-facing environment.
• Demonstrated experience in managing small teams (2-5 people) to implement effective communications, community engagement and stakeholder management plans.
• Demonstrated ability to facilitate meetings / workshops with groups of stakeholders in both English and Spanish.
• Excellent interpersonal communication skills: this role requires continuous interaction with program and team leaders, client management, influential stakeholders and the public.
• Experience with government relations, media relations, public relations, stakeholder analysis and facilitation.

Responsibilities

• Leading creation and implementation of Stakeholder Engagement and Communications Plans/strategies and executing related outreach.
• Identifying and mapping key stakeholders for client projects. Conducting in-depth research and investigation including stakeholder and situational analysis and jurisdictional review.
• Making tactical decisions on and prioritizing stakeholder and community engagement activities based on project and client requirements
• Collaborating with project teams to strategize on best practices and risk communications.
• Engaging and informing stakeholders, communities, and residents on projects in-person and/or virtually, or through written materials.
• Developing themes, core messages and collateral for multiple audiences in both English and Spanish, including local communities, statutory bodies, technical groups, and elected representatives.
• Managing the drafting of content for stakeholder communication, fact sheets, FAQs, exhibit content, and other materials as needed.
• Planning logistics, execution and facilitation of stakeholder or public meetings, workshops, open houses, focus groups, and other community outreach events, both virtually and in-person.
• Developing presentations for meetings with various stakeholders within a client’s brand guidelines.
• Providing acute attention to detail in the development, management and tracking of stakeholder communications and feedback.
• Managing development of surveys and focus groups and other stakeholder engagement feedback mechanisms.
• Performing work in accordance with agreed objectives, budget and timescale with little/no supervision.
• Exercising sound judgment when communicating with internal and/or external clients or customers and develops relationships with key project contacts.
• Leads project teams and may have direct reports along with Coaching entry-level/ mid-level staff members.
• Responsible for quality checks and approvals of all client deliverables
• Manages client communications and develops relationships with key contacts.

Benefits

• AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees