Senior Community Association Manager

Associa•San Diego, CA

30d•$80,000 - $90,000•Onsite

About The Position

Associais currentlylooking for a Sr. CommunityAssociationManager(CAM)to join our team.As a Senior Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role you will need great customer serviceskillsandtheability to work on multiple projects. What do we offer? Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

Requirements

0-3 years of Supervisory Experience
3-5 years of Community Management Experience
Proficiency in Microsoft Office (word, excel, outlook)
Experience in Community Management,customer service,hospitalityor other related industry
Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
Proficient in Customer Service and conflict resolution
Able to work effectively with others in person and in groupsetting
Able to prioritize, manage time, and meet deadlines.
Able to communicate effectively and professionally on phone, email, and in-person

Responsibilities

Supervise the operation and administration of the Association in accordance with managementagreement and the Association's policies and procedures.
Acts as or oversee the primary liaison with the Association Board of Directors and homeownersas needed.
Perform/Direct administrative and management duties as requested by the Board of Directorsand in accordance with the management agreement.
Ensure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes,committee charters, procurement procedures, FY operating budget, etc.
Review monthly financial reports and ensure management summary is submitted to theassociation Board of Directors.
Provide and/or oversee recommendations to the Association Board of Directors andcommittees regarding major capital expenditures as required to maintain the desiredcommunity appearance and operation.
Monitor corporate and client delinquency rates and collections process for account portfolio.
Attend Board meetings per the management agreement and community events as needed.
Prepare Board packages according to established time frames.
Ensure Board of Directors is aware of legal actions involving the Association.
Maintain unit and contract files relating to the operations of the Association.
Assist Board of Directors/ARB with architectural review process and/or routine inspections asnecessary
Responsible for maintenance of C3 data base, including updating resident information
Responsible for routine and special project vendor management including procurement as wellas performance evaluation as contracted.
Responsible for oversight of Associa staff as contract provides
Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow up actions as required.
Oversee the AP process in accordance with Associa home office processes and procedures.
While the list above is an extensive list of job responsibilities, it is expected that the individual inthis position is hands on and flexible in performing, assisting, and/or supervising any necessarytask that is requested by our client and/or Associa.
Other duties as assigned.