Senior Community Affairs Manager

Microsoft • Reston, VA

37d

About The Position

Coordinate qualitative (e.g. community listening sessions) and quantitative data collection, and turn that research data into actionable insights to understand and prioritize community needs, as well as identify social risks and opportunities Collaborate with the global functional team to localize and implement our community strategy, communications priorities, and development initiatives in each community. Able to set clear expectations internally and externally based on community needs, available funding, and project timelines. Experience with infrastructure development and/or construction preferred. Understanding of research methodologies, and experience in developing and sharing strategic recommendations from a broad range of data sources (e.g., survey data, social intelligence, qualitative research, online telemetry, business metrics) Experience with creating and implementing external communications plans, including crisis communication management, utilizing modern communication strategies. Ability to work across groups managing individuals both directly and indirectly, marshalling resources toward a common goal and drive for results. Experience managing contractors, agencies, and/or other third parties Committed team player with cooperative interpersonal and communication skills (e.g., listening, written, oral, and data visualization) Experience with philanthropic engagements including identifying nonprofit beneficiaries. Ability to thrive in a fast-paced multinational environment working across multiple lines of business. These requirements include, but are not limited to the following specialized security screenings:

Requirements

• Bachelor's degree in business, Operations, Finance or related field AND 4+ years work experience in program management, process management, process improvement OR equivalent experience.
• 4+ years of technology-related experience in one or more of the following sustainability areas: non-profit partners, public affairs, research and/ or communications or equivalent area.
• 4+ years of experience managing diverse stakeholders including government policymakers, community leaders, non-profits, environmental groups, educators and school administrators, education partners and students in rural, suburban and urban environments.
• Able to set clear expectations internally and externally based on community needs, available funding, and project timelines.
• Understanding of research methodologies, and experience in developing and sharing strategic recommendations from a broad range of data sources (e.g., survey data, social intelligence, qualitative research, online telemetry, business metrics)
• Experience with creating and implementing external communications plans, including crisis communication management, utilizing modern communication strategies.
• Ability to work across groups managing individuals both directly and indirectly, marshalling resources toward a common goal and drive for results.
• Experience managing contractors, agencies, and/or other third parties
• Committed team player with cooperative interpersonal and communication skills (e.g., listening, written, oral, and data visualization)
• Experience with philanthropic engagements including identifying nonprofit beneficiaries.
• Ability to thrive in a fast-paced multinational environment working across multiple lines of business.

Nice To Haves

• Experience with infrastructure development and/or construction preferred.

Responsibilities

• Coordinate qualitative (e.g. community listening sessions) and quantitative data collection, and turn that research data into actionable insights to understand and prioritize community needs, as well as identify social risks and opportunities
• Collaborate with the global functional team to localize and implement our community strategy, communications priorities, and development initiatives in each community

What This Job Offers

• Career Level: Senior
• Number of Employees: 5,001-10,000 employees