About The Position

Mayo Clinic’s clinical systems communications team is looking for a hands-on communications expert who loves creating polished deliverables—infographics, videos, presentations, and digital campaigns—while applying ADKAR change management to help audiences understand and embrace change. The department is responsible to build, grow and protect Mayo Clinic’s reputation in a way that shapes the external environment and nurtures the culture to help achieve the mission of the organization. Department functions consist of reputation management including thought leadership and issues/crisis response; client communications and engagement programs; staff engagement; content and channels; government and community engagement; strategy and insights; communications services. The senior specialist understands Mayo Clinic business objectives and priorities to develop plans to support those objectives. The senior specialist provides consultation and guidance to various clients, and plans, drives, implements, monitors and measures results. Develops and maintains relationships with Mayo Clinic executive leadership, staff and members of the local and national government and/or media to advance organizational awareness and achievements. May lead client teams and provides mentorship and direction to others.

Responsibilities

  • Creating visual storytelling deliverables (infographics, videos, presentations, digital campaigns) and flawless written content
  • Apply ADKAR change management principles to craft communications that drive adoption and engagement
  • Translate ambiguity into clear, actionable strategies and produce deliverables that bring them to life
  • Bring curiosity and flexibility—digging into new or complex topics, quickly building subject matter expertise, and using that knowledge to craft fluent, inspiring communications
  • Design and deliver brand-aligned newsletters, intranet pages, and digital content that inspire action
  • Use data and feedback to refine your work and demonstrate impact
  • Build trust through collaboration while contributing directly to projects
  • Develop plans to support Mayo Clinic business objectives and priorities
  • Provide consultation and guidance to various clients
  • Plan, drive, implement, monitor and measure results
  • Develop and maintain relationships with Mayo Clinic executive leadership, staff and members of the local and national government and/or media to advance organizational awareness and achievements
  • Lead client teams and provides mentorship and direction to others

Benefits

  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.
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