Senior Communications Associate
About The Position
SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. As a Senior Communications Associate, you’ll play a key role in telling SeatGeek’s story — helping share how we’re transforming the ticketing experience for fans and enterprise partners, as both a primary (box office) ticketer and resale marketplace. You’ll support the PR + Communications team in driving visibility around new products, partnerships and business milestones while ensuring our team’s operations are tight and metrics-driven. You’ll serve as an operational lynchpin for the team, and a skilled communicator who can engage media, collaborate across functions, and help steer execution in a fast-paced environment. The ideal candidate has about five years of experience and a strong understanding of how to earn attention in a competitive media landscape.
Requirements
- 5+ of experience in communications, public relations or media (agency experience preferred), ideally within complex or B2B environments
- Strong writing and storytelling skills — able to translate business/technical concepts into clear, engaging narratives
- Proven experience (or comfort) in media relations: pitching, engaging reporters, handling coverage and managing message discipline
- Experience staffing and briefing senior executives for media interviews and public speaking engagements
- Excellent organizational skills; you can manage multiple priorities, timelines and deliverables with minimal friction
- A proactive mindset, comfortable in a fast-moving environment, with a bias toward driving results rather than just completing tasks
- Experience in measurement and reporting — you’re not just executing, you’re helping us understand what’s working
Nice To Haves
- Interest in technology, live events, sports or entertainment is a plus
Responsibilities
- Support SeatGeek’s PR and communications strategy across both our consumer brand and our enterprise partnerships business
- Draft communications assets — press releases, talking points, media briefs, internal updates — in partnership with senior team members
- Build and maintain relationships with media across tech, business, sports/entertainment and track opportunities to raise SeatGeek’s profile
- Develop creative, data-driven stories that highlight SeatGeek’s unique perspective on live event and fan behavior trends
- Oversee our press alias and manage SeatGeek’s issues and rapid-response efforts — from triaging inbound inquiries to drafting holding statements, FAQs, and response materials
- Own the operating rhythm for the comms team: help manage weekly agendas, trackers, editorial/communications calendars and team check-ins
- Monitor media coverage, analyse outcomes and surface measurement-insights that help guide what we do next
Benefits
- Equity stake
- A WFH stipend to support your home office setup
- Unlimited PTO
- Up to 16 weeks of fully-paid family leave
- 401(k) matching program
- Student loan support resources
- Health, vision, dental, and life insurance
- Up to $25k towards family building and reproductive health services
- Gender-affirming care support program
- $500 per year for wellness expenses
- Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
- $120 per month to spend on tickets to live events
- Annual subscription to Spotify, Apple Music, or Amazon music
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
