Senior Commercial Counsel

Freshworks • San Mateo, CA

2h • $161,000 - $200,000 • Hybrid

About The Position

Freshworks is looking for a Senior Commercial Counsel to join our growing global legal team and play a critical role in supporting our North America business. In this role, you'll serve as a strategic legal partner to revenue and operations leaders, owning complex commercial transactions and helping scale contracting processes in a fast-growing SaaS company.
You'll work closely with Sales, Channels, Customer Success, Finance, and other cross-functional teams to enable deals, manage risk, and support continued growth — all while delivering practical, customer-friendly legal guidance. This role reports to the VP of Legal and offers meaningful visibility, autonomy, and impact.
If you're a seasoned commercial attorney who wants more than a steady queue of redlines, who wants to build programs, influence deal strategy, and be a named partner to this business, this is that role.

Requirements

• 8+ years of experience as a transactional attorney, ideally in-house at a SaaS or technology company and/or at a leading law firm
• Deep experience negotiating and advising on SaaS agreements, partner and channel contracts, vendor agreements, DPAs, and professional services agreements
• Strong working knowledge of commercial contracts, intellectual property, and data privacy regulations, with the ability to translate legal risk into actionable business advice
• Proven ability to manage multiple priorities, handle ambiguity, and operate independently in a fast-paced environment
• Excellent communication skills and comfort collaborating with senior stakeholders across functions and time zones
• Track record of building strong cross-functional relationships and operating as a solution-oriented partner
• JD from an accredited U.S. law school and active license or eligibility to practice law in California

Responsibilities

• Own Complex Commercial Transactions
• Lead the drafting, review, and negotiation of a wide range of commercial agreements, including enterprise SaaS, channel and reseller, marketplace, professional services, vendor, and data protection agreements.
• Support high-value, non-standard, and strategic deals with a strong balance of risk awareness and business pragmatism
• Act as a Strategic Business Partner
• Serve as a trusted advisor to Sales, Channels, Customer Success, Sourcing, and other stakeholders on deal structure, risk trade-offs, and contracting strategy
• Provide clear, practical guidance that enables the business to move quickly and confidently
• Scale Legal Processes
• Build, refine, and maintain commercial templates, playbooks, and workflows that improve efficiency, consistency, and speed across North America.
• Partner with Deals Desk, Finance, and Operations to streamline contracting and support predictable deal execution
• Collaborate Globally
• Work closely with legal colleagues across regions to ensure alignment on commercial standards, policies, and best practices
• Share knowledge and help drive consistency while remaining responsive to local business needs
• Advise on Compliance & Risk
• Stay current on relevant legal and regulatory developments related to IP, data privacy, security, and commercial contracting
• Apply legal insight in a practical, business-oriented way across multiple jurisdictions

Benefits

• Freshworks offers multiple options for dental, medical, vision, disability and life insurances.
• Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered.
• Freshworks also offers adoption and parental leave benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed